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Friday, September 25, 2015

3 Steps to Pick the Best AdWords Keywords

In today’s article I provide 3 criteria for selecting the best keywords for your Google AdWords campaign.  


If you have ever conducted keyword research for a Google AdWords search campaign, then you know the process can be daunting. Go to adwords.google.com/KeywordPlanner and start searching for relevant keywords for your business.  Within seconds you'll literally have hundreds of pages of keywords that Google has determined are related to your products or services.
 
That's a lot keywords to comb through!
 
In addition to the sheer volume of keyword possibilities there is another problem.  How do you know which keywords are better than others?  Google's keyword planner tool provides search volume, estimated cost per click and competition, but there is no column that grades the keyword opportunities.  Sorry, it's up to you to figure that out on your own.
 
To grade your keywords, you need to first list the criteria that make keywords better advertising opportunities.  In this article, I'll present 3 basic criteria that every keyword must meet before you add it to your AdWords campaign.
 
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Criteria #1. Searched In Google

This first criteria should be obvious.  If the keywords you're targeting are not searched in Google, then you're not going to generate any leads or sales from your ad campaign.  There's no harm in adding keywords that are not searched, but you shouldn't expect to get anything from them.

OK, moving on we'll assume we're now only considering keywords that have search volume.

 

Criteria #2. Searched By Your Prospects

Next, we need to make sure the keyword is in fact searched by your ideal prospect.  For example, can you imagine situations where your prospect would turn to Google to search this particular keyword?  Or is it more likely that other people besides your ideal prospect would be searching?

This is not a perfect science and it requires you to put yourself in the shoes of your prospect.  Play devil's advocate and try to think about all the other people that might be searching for your keyword.  Also, review the current ads in Google.com for your keyword to see if those ads are targeting your prospect.  If they are, then that's a good sign.

 

Criteria #3. Searched To Make a Buying Decision

Finally, consider whether the keyword is more likely searched in order to make a buying decision or to do more research.  Your keywords can easily pass the first 2 criteria, but many will fail this last test.

Let's look an example for a chiropractor.  Consider these two keyword opportunities:

  1. back pain
  2. San Francisco chiropractor

Both are searched in Google. Check... Both are searched by a chiropractor's ideal prospect. Check... But one of them does not pass this 3rd criteria.  Can you guess which one?

It's "back pain."  The "back pain" keyword has no intent to make a buying decision.  It's more of a research keyword.  However, just about everyone that types in "San Francisco chiropractor" is looking to make a buying decision.  See the difference?

Again, this is not a perfect science and it requires you to put yourself in the searcher's shoes.  Think about all the different reasons why someone would search for the keyword you're considering and prioritize the keywords that are more likely searched by prospects looking to make buying decisions.  This will ensure you're targeting keywords in your AdWords campaign that are more likely to drive sales.
 

Friday, July 17, 2015

The 4-Part Framework for Digital Marketing Success

As a kid, I loved puzzles.  It’s not just puzzles though.  I just love the process of discovering how all the individual pieces fit together to make something.  That’s one reason I eventually went on to study engineering in college.

Now, as an adult, I still love puzzles, but I haven’t completed a 1,000 piece jigsaw in a while.  Instead, I focus most of my time and energy these days putting together the puzzle pieces that make up digital marketing.  That’s right, digital marketing is just one big puzzle waiting to be assembled one piece at a time.

But there’s one big difference.  With marketing, you don’t have the finished picture on the box to show you where and how the different pieces will eventually fit together.  That certainly makes marketing a lot harder, doesn’t it?

Well in this article, I’m going to give you that finished picture.  I’ll walk through the proven digital marketing framework so you can see how all of the marketing options available fit together to create a successful marketing plan.
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First, The Foundation

Before we dive into the framework, I need to highlight how digital marketing actually works.   If you break it all down to the individual pieces, then digital marketing follows a very basic formula:

(Revenue) = (Website Traffic) x (Conversion Rate) x (Customer Value)

In other words, revenue from digital marketing is directly proportional to how many people visit your website, how many of those people convert into customers, and how much those customers are worth to your business.

Or to put it another way, there are 3 ways to increase your revenue from digital marketing: increase your traffic, increase your conversion rate, and/or increase your customer value.

Also, before we move on it’s important to remember that your revenue will be zero if any one of those 3 variables is zero.  That’s just basic math.  It doesn’t matter if you drive millions of visitors to your website if your conversion rate is zero.  You’ll still end up with zero revenue!

Now that you understand this formula, it’s time to introduce the framework, which I call the 4 Pillars of Digital Marketing success.  These are the 4 Pillars every business must continually work to improve to compete online.

1. Website Traffic

The first Pillar is website traffic.  Obviously if you don’t get any traffic to your website, then you’re not going to be very successful with digital marketing. This is where you need to focus when you’re just getting started.

Think of website traffic like fuel.  You need a constant supply of “fuel” or else you’r marketing will come to a screeching halt.

2. Website Conversions

As I mentioned above, all the traffic in the world does nothing for your business unless you can actually convert it into leads and sales.  For established businesses that already have a steady stream of visitors, improving website conversion is likely the biggest leverage point to increase sales.

Here’s a quick example to highlight this point.  Let’s say your website gets about 1,000 visits per month and of those visitors about 5 convert into sales. That’s a 0.5% conversion rate.  What happens if you can increase your conversion rate to 1%?  You’ll double your sales with the same traffic you’re already getting to your site!  That means you would double your sales with no more investment in traffic tactics like advertising, SEO, social media, etc.

3. Customer Value

Customer value is often the X-factor in digital marketing, yet many businesses ignore it.  Again, I’ll use an example so you can see how your customer value plays a role in your marketing.

Let’s say your conversion rate is 0.5% and your average customer value is $100.  That means, on average one visitor to your website is worth $0.50. That also means you can not afford to pay more than $0.50 to drive a visitor to your website.  If you pay more than 50 cents, then you’ll lose money.

What happens if one of your competitors has the same conversion rate, but a slightly higher customer value of $150?  Well, this competitor can afford to pay $0.75 and will inevitably be able to buy more traffic than you.  Even though the competitor may have the same offer, a similar website, and the same conversion rate, they’ll dominate the market due to their higher customer value.

4. Tracking

The final Pillar is tracking.  Without proper tracking in place, then you’ll be flying blind with very little hope to improve the other 3 Pillars.

Think of tracking like the dashboard of your car.  Could you imagine driving if you didn’t have a speedometer or a fuel gauge?  That would be pretty stressful because you wouldn’t know if you needed to slow down or speed up.  Plus, you would likely run out of fuel with no warning signs.

Proper tacking will guide your marketing decisions by telling you where you need to focus.

Thursday, July 9, 2015

Why Most Marketing Plans Fail

July marks the halfway point in 2015 so it’s a great time to review your progress compared to the marketing plan and goals you set in January.  Are you ahead of your projections? Behind? Or are you not sure where you filed your marketing plan? :)

We all know it’s important to set goals and create a plan of attack around January every year.  However, that activity will never have a big impact on your business unless you actually USE your plan.   This is counter to what we learn in school, which is why I think it’s so hard to break the habit.
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Why We’re Programmed to Never Review Our Marketing Plans

In school, when we write papers and hand in reports, they are done.  If you were like me, then you probably NEVER read that paper or report again.  The teacher read it, gave you a grade, and you moved on to the next assignment.  That was the process for me in every single grade, including college.

Because of that “training” for about 16 years, we all tend to approach our marketing plan document the same way. We go through the grueling process to write the plan, maybe pull an all-nighter or two to hit our self-inflicted deadline, and then we mark that task complete.

What happens next?  The plan most likely sits on your desk, in a filing cabinet, or in a folder on your computer until half the year or maybe even the entire year has gone by.  Again, this is no different from all those papers you wrote in school and never read again.  It was good exercise to hone your writing skills, but a lousy way to execute and improve your marketing.

Your Marketing Plan Is a Training Program (Not a Report)

The solution to this problem is quite simple: don’t think of your marketing plan as a document or a report.  If you do, then you’ll naturally struggle to go back and review the plan throughout the year.  Remember, our brains have been programmed from school to believe reports don’t need to be reviewed after they are completed.

Instead, think of your marketing plan like a training program.  More specifically, I like to think of my plan like a marathon training program.  Here are a few of the reasons why this change in mindset will help you achieve more of your marketing goals in the remainder of this year.

You Must Continually Review Training Programs

If you have ever followed a training program, then you know that you have to continually review the plan to see what you are supposed to do each day, week, and month.  Personally, I find it’s easiest to print the program and hang it on my refrigerator so that I can quickly see when and what my workout is going to be for the week.  I know if I just stick to the plan, then I’ll be physically ready in November for the marathon.

I doubt many people reading this have their marketing plan hanging on their refrigerator. :)  But if you did have your plan more visible, then you would know what you need to do each day, week, and month to hit your goals.  In other words, you would stay more focused and ignore distractions that are not integral to the plan you already set.

Training Programs Have Clearly Defined & Attainable Milestones

When I was training for my first marathon, I had a real fear that I wasn’t going to finish.  I’m sure just about every first timer has that same fear.  26.2 miles almost sounds impossible unless you’ve done it before.

The beauty of a marathon training program is how it makes each milestone attainable.  By the time you need to run 10 miles, you’ve already run an 8 miler.  By the time you need to run 20 miles, you will have completed an 18 mile run.  Running just 2 more miles doesn’t sound too bad.

That’s exactly what your marketing plan should do as well.  Your plan should list incremental milestones that lead up to your ultimate goal.

Training Programs Are Created By Experts

Would you trust a marathon training program that was created by someone who never ran or coached an athlete to run a marathon?

I definitely would not.  Unless you’re trying to break a world record, someone has already done what you’re trying to achieve.  All you need to do is go find and follow that training program.  I’m not implying it’ll be easy.  It’ll certainly be hard, but at least you’ll be following a proven training program developed by an expert.

The same approach should be taken with your marketing plan.  There are no extra points for creating your plan completely on your own.  In fact there is no benefit at all to planning without expert advice. Find business owners and consultants who have already hit your goals.  Then follow a similar training program.  It won’t be easy, but you’ll have the confidence you’re on the right track!

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