4 Reasons Why You Should Advertise on Facebook

Facebook Ads are a great way to get your business in front of new prospects. In today’s article, we’re giving you 4 reasons to consider using Facebook Ads for your business.

1,230,000,000.

That's how many active daily users are on Facebook.

Digital marketing has drastically changed over the last decade. Ten years ago, Facebook had just switched from being a platform reserved for college students to a platform that everyone could access. The profile pages looked completely different and "Newsfeeds" and "Timelines" didn't exist.

Fast-forward to today. Not only does Facebook now use algorithms to filter what they think you'll find most interesting, they also feature opportunities for businesses to use the platform as a way to advertise to users.

If you're still unsure about why investing in Facebook Ads is a good place to spend your marketing dollars, read below for the four main reasons they can be a smart investment for your business.

1. Everyone is on Facebook

With 1.23 billion daily users and 1.86 billion monthly users, Facebook is one of the most popular websites in the world. Which means that Facebook Advertising creates an extremely valuable opportunity for businesses to get in front of prospective clients who are on Facebook.

While other social media platforms like Instagram, Pinterest, Twitter, and Snapchat have gained popularity over the years, Facebook is still the king when it comes to social media. In fact, Facebook has more than double the amount of adult online users than any of the other platforms.

The other key thing to consider about Facebook users is that they span across all age groups. While the most popular age group on Facebook is 18-29 year olds with an 88% user rate, the drop off is minimal for older age groups.

In 2016, 84% of 30-40 year-olds and 72% of 50-64 year-olds used Facebook. Even the 65+ age group still came in at 62% usership.

The bottom line is any type of customer you might want to attract is on Facebook. Which means you can harness its popularity for your advertising.

2. Facebook Ads Can Be Laser Targeted

The challenge with having access to so many users is making sure your ads get in front of your target customers.

Luckily, Facebook advertising allows you to be highly targeted with the audience your ad will be in front of. You can use the following targeting options:

• Demographics that can be broken down by age, gender, geographical location, etc.
• Interests based on what the user likes, shares, clicks on, comments on, as well as the apps he/she uses
• Behaviors based on activity on Facebook, as well as 3rd party partner data from Acxiom, Datalogix, and Epsilon. This includes purchase activity, device usage, and travel preferences.
• Key pages visited on your website (aka retargeting)
• Lists of email subscribers or customers in your database

You can even ask Facebook to find other similar users, called Lookalike audiences, after you create an audience using the options above.

The specificity of Facebook's targeting capabilities paired with the amount of information they can gather on their user's interests makes it a great option for advertising.

3. With Facebook Ads You Can Set Clear Goals

There are two general types of Facebook Ads you can run and each type achieves a different goal for your business.

With Engagement Ads, the goal of your campaign is to engage your audience by encouraging them to take action and interact with your post. The focus of these ads is to help get information out about your business and grow and nurture your audience. This also helps you learn about the messaging and content your audience connects with and can inform the future ads you create. With these posts, you may not even realize they are an ad at first because they're meant to blend in with the typical organic posts you interact with.

With Direct Response Ads the goal of your campaign is about driving leads and sales. These ads will have an offer and a call to action to "sign up" or "call now" or "click here." The offer and call to action are two critical components to successful direct response advertising. These are great if you're trying to sell a specific product or offer a new deal.

First, determine why you're running the ad campaign (exposure vs. response) and then you can use Facebook's goal setting options to ensure you achieve that goal.

4. Facebook Ads are Easy to Track

Tracking the success of any ad campaign is extremely important. It allows you to measure the number of leads and sales generated directly from your Facebook ad campaign.

The process to set up Facebook conversion tracking is simple and similar to other ad networks.

The first step is copying your unique tracking pixel and adding that to every single page of your website.

Once that's complete, you have two options for tracking conversions:

1. Track custom conversions using a webpage URL. For example, if you want to track demo sign ups, then you would copy the demo sign up thank you page URL and tell Facebook to track that page as a conversion.
   
   
2. Event tracking using Event codes. This is a bit technical because you’ll need to copy a line of JavaScript and paste it at the end of the pixel code (before the </script>) on the webpage you want to track. For example, if you want to track demo sign ups, then you would copy the Lead Event code, which “fbq(‘track’, ‘Lead’);” Then you would paste that code right before the </script> of your pixel code on the demo sign up thank you page.

If those steps seem advanced, then there’s also the option to email the code and directions to your developer. For most websites, this should be an easy, pain-free process. :)

Marketing Lessons from the 2016 Presidential Election

The 2016 election has certainly been filled with controversy. But, one thing we can all agree on is that Trump’s marketing was extremely effective. That’s why in today’s article I’m going to tell you about the marketing lessons we can learn from this historic campaign.

 

And in today's Check This Out, register for next week’s LIVE training and discover How to Create an Effective Marketing Plan for 2017...

If you haven’t already, then now is the time to create your marketing plan for 2017.

 

This can be a daunting task, even for savvy marketers.  That’s why in this article I’m going to answer one of the most frequently asked questions about marketing plans, “What makes a great marketing plan?”

 

And to help answer that question, let’s take a closer look at the marketing plan behind arguably the most shocking underdog win of the year… Trump’s presidential race.  Whether you like it or not, there’s no denying the fact that Trump put together (and then implemented) a magnificent marketing plan to defeat Clinton.

 

So rather than bicker about the results, let’s learn from this historic event!

 

We’ll start with the most important step in the planning process…

 

Clearly Define Who Is & Who Is Not Your Audience

Trump did an amazing job laser-focusing his marketing on his ideal audience.  In fact, he took it a step further and was completely OK with alienating anyone that was not his ideal audience.

 

That’s a key takeaway that is worth writing down.

 

Some of the most successful companies in the world use this same strategy.  Look at Apple with its closed system that forces customers to only use other Apple products.  Or look at IKEA, which only sells furniture neatly packed in flat boxes that customers ultimately have to assemble (and if you’ve ever assembled an IKEA product you know it’s not easy or fast).

 

In all of these examples, Trump, Apple, and IKEA focus all of their marketing exclusively on their ideal audience and they ignore “the haters.”   They know what their customers want and they don’t try to cater to everyone.  As I’m sure you know, the kiss of death is trying to please everyone in your market because you’ll end up making no one happy.

 

So take the time to think through who is, and equally important, who is not your ideal customer.  Only after completing this step, can you truly create a great marketing plan because everything else depends on your target audience.

 

Next, it’s time to get inside the shoes of your audience…

 

 

Create a Great Offer That Solves Their Problem

Once you know who you’re targeting, then put yourself in their shoes.  What are the problems they are dealing with that your product or service solves?

 

For Trump, this was pretty straight forward…

 

Trump offered change.  Trump’s ideal audience was not happy with Obama’s 2 terms in office.  Therefore, their problems were tied to Obama’s policies.  Since Clinton’s policies were almost perfectly aligned with Obama’s policies, you can see how “change” was the perfect solution, or offer, in Trump’s campaign.

 

Now it’s your turn.  What are the problems that your ideal customers are dealing with?  Remember, we’re only talking about the audience you defined earlier.  Trump wasn’t worried about people who liked Obama’s policies because those were not his audience.

 

Once you know the problems, then it’s usually not too hard to come up with a great offer that positions your product or service as the best solution.

 

Ah, but how do your customers know it’s the “best” solution?  That brings us to the next step…

 

Differentiation

What other products or services could your customers use to solve their problem?

 

Don’t forget that there are many options outside of your industry, including the option of doing nothing.  In many businesses, the biggest hurdle is not a competitor; it’s procrastination.

 

For Trump, it wasn’t too hard to differentiate since he wasn’t a full-time politician.   And since he wasn’t a politician, then logically he couldn’t be a corrupt politician.  Regardless of your stance on Clinton, there have been so many political scandals since the founding of our country that we’ve come to accept that most politicians are susceptible to a little corruption.

 

In the business world, differentiation is synonymous with your unique selling proposition, or USP.  Why should your ideal customer choose your product or service over all the other options?

 

Once you’ve answered that question, then marketing and sales will be a heck of lot easier.

 

Finally, your marketing plan is not complete until you address what happens after the sale.  That’s right, marketing doesn’t stop when the sale is complete!

 

Fulfillment & Retention

Apple customers don’t love Apple because of their marketing.  They love Apple because of their products and their customer service.  In other words, if Apple didn’t deliver with easy-to-use and functional products, then customers would immediately have buyer’s remorse.   That would lead to refunds, negative reviews, and loss of market share to competitors.

 

At this point Trump’s fulfillment and retention plan is unclear.  It’ll take another year to see how things unfold, but if he doesn’t deliver on the promises made during the election, then we can be certain there will be buyer’s remorse across the country!

 

In business we call this the “customer experience.”  What happens immediately after a customer makes a purchase?  How could you improve the purchase experience?  How could you improve the product or service delivery experience?  What could you do to improve customer retention and referrals?

 

Those are just a few questions to get the ideas flowing.  But don’t just write down those ideas… Make sure you put them into action!

 

Email Marketing Lessons from Trump & Clinton

With this year’s election, there sure is a lot to talk about.  It seems like every day we have some new gossip on Trump or Clinton.

But if you sift through all the noise, there’s actually a lot you can learn from this election - specifically with email marketing.  

In this article I’m going to dissect one email from each candidate so you can see what they’re doing right and where they could improve by incorporating email marketing best practices.

Neither candidate is perfect, but one is head and shoulders above the other from an email marketing perspective.  For both candidates, we’ll review a few of the most critical elements of email marketing:

• From name
• Subject line
• Personalization
• Call to action

Let’s start by reviewing an email from Clinton…

The Clinton Email Example

The From name for the Clinton emails is “Hillary Clinton” so the emails appear to be sent from Hillary herself.  This follows email marketing best practices because the email looks personal, which helps increase the open rate (number of people that open the email versus ignore it).

The Subject line for this particular email is “Let me know when your birthday is.”  This is a missed opportunity, which likely hurt the open rate for this email campaign.  There’s no benefit in the Subject line and no compelling reason to open the email.

A much more compelling Subject would have been “I want to send you a gift” since that’s ultimately what the email was about.  Who wouldn’t open an email from Hillary Clinton that said she wants to send you a gift?  Nobody is the answer.

Now on to personalization…  This is again where Clinton’s email falls short. The email is addressed to “Friend” so right away it smells like a generic, mass email (aka “junk mail”).  

Finally, the Call to Action is a button that says “Get a note.”  Since when is a “note” exciting?  It’s not and that’s why this is a weak Call to Action that likely did not get a high click-through rate.

Now let’s review the Trump email example...

The Trump Email Example

Again, the From name is the candidate’s name, in this case Donald J. Trump so it looks like a personal email from Mr. Trump himself.  

The Subject line in this example email is “Hilllary - I’m coming for you.”  In no way is this boring like the Hillary example above.  When you read this Subject you feel like you’re in the middle of a debate fight and you almost can’t resist the urge to open the email to read more.

In other words, Trump’s email creates curiosity which is one of the best ways to get more of your emails opened.

Once you open this email you’re instantly addressed by your first name, which makes it feel like Trump is speaking directly to you.  Plus, midway in the email Trump addresses you by name a second time.  Everyone loves to hear (or read) their name and repeating it throughout an email is a proven way to increase response rates.

Finally, Trump’s Call to Action is a button that says “Contribute $$$ to win.”  It doesn’t just say “Contribute $$$” which is the most obvious Call to Action. Instead, Trump added a benefit to the Call to Action to emphasize why it’s important to take action.  It’s not about contributing, which benefits Trump; it’s about being a part of the winning team.

What Did We Learn?

By reviewing each candidate's email we learned that Trump’s marketing team has done a better job with email marketing compared to Clinton’s marketing team.  

However, with just a few tweaks Clinton’s team can dramatically improve their email performance.  They need to use compelling Subject lines that encourage more opens, include personalization throughout the emails, and highlight the benefit in the Call to Action.  

Remember these examples when you’re drafting your next email campaign. Small edits to each of the key elements highlighted above can make a huge difference in the success of your email marketing.

Marketing 101: Why Conversion is Key to Your Success

Your conversion rate is hands-down the most important metric in digital marketing.

 

Everything you do in online marketing is designed to convert visitors to your website into paying customers for your business.  And conversion rates don't just include sales -- people who make appointments, fill out contact forms, call you, and request free quotes also count as conversions. A conversion can be any desired action that brings your business closer to making a sale.

 

It's easy to get overwhelmed by metrics when getting started in digital marketing. You must watch click-through rates (CTRs) and cost-per-click (CPC) while always considering your return on investment (ROI). But the whole point of digital marketing is to maximize conversions for the cheapest-possible price.

 

In this article, we'll help you understand why conversions are crucial to your success.

 

 

Why Conversions Matter

Increasing the conversion rates of your online marketing campaigns is usually the cheapest way to boost your profits.

 

Think of it this way -- would you rather get more customers from Google AdWords by doubling your ad budget or by optimizing your advertising approach? Optimizing for a higher conversion rate means more bang for the buck. That's a big reason why conversion rates are so important.

 

That's not all - here are three other reasons why conversion rates matter:

#1: Conversion rates can predict success or failure.

Want to know whether your business is on the right track? Conversion rates give a pretty honest assessment, especially once you've optimized your campaigns.

 

With help from analytics reports, you can see which parts of your business get the strongest conversions, and you can predict which audiences are likely to become your best customers. Likewise, weaker conversion rates indicate where your business strategy needs work.

#2: Better conversion rates can save you money.

Campaigns with better conversion rates are generally more efficient than campaigns with weaker conversion rates. A higher conversion rate lets you cover more ground without increasing your ad budget, or you can reduce your ad budget and have cash leftover for testing new marketing tactics.

#3: Focusing on conversion rates will improve your website.

Creating an air-tight sales funnel is the key to boosting conversion rates. Your campaigns, your website and your sales processes need to be as in-sync as possible. As you learn which factors are most important for driving conversions on your website, you'll eventually discover how to make your site more valuable for visitors and customers -- and the benefits of this extend far beyond short-term profits.

How to Boost Conversion Rates

Now that we've reviewed the importance of conversions, the next step is taking action to boost your rates. Here are six easy tips to take your conversion rates to new heights.

 

#1: Sharpen your ads. The first step toward increasing conversions is nailing your ad copy to stand out from the competition.

 

#2: Optimize your landing pages. Deliver on promises made in your ad copy, and use concise, catchy headlines that immediately engage visitors.

 

#3: Test new ad funnels. Create new ads and variations of your landing pages. See how conversion rates change with different advertising approaches.

 

#4: Pare down your audience. Sometimes casting a wider net is better, but tightening your focus to specific consumer groups is an easy way to boost conversion rates.

 

#5: Use FOMO to your advantage. That's the fear of missing out. If you're advertising a sale, say in your ads or on your landing pages that time is running out -- and you can even use countdown clocks for added urgency.

 

#6: Grow your social media. Urge visitors to follow you on Facebook, Twitter and other accounts. Install social media login buttons on your website if it requires a member sign-in; people are much more likely to register using social logins. And if you have a strong social following, display the number of followers or shares on your pages for increased social proof.

 

Conversion Rates Aren't Always Reliable

Conversion rates may be the most universally important metrics in digital marketing. However, any data viewed out of context can be incredibly deceiving. Never be blinded by a high or low conversion rate without carefully evaluating all the data at your disposal.

 

Here are a few ways in which conversion rates can be deceiving:

#1: Higher conversion rates may hide poor performance.

Strong conversion rates are generally positive -- that's what you want. However, you might have a high conversion rate paired with a low sales volume. Or, despite your favorable conversion rate, perhaps high advertising costs are wiping out your ROI. Never assume your campaigns are profitable based on conversion rates alone.

#2: Some of your visitors aren't there to buy.

If you focus too much on conversion rates, you may overlook the multitude of other reasons why people visit your website. Some people may be researching products, and perhaps they'll eventually return to become paying customers. Some may already be customers and they're seeking support or checking on their orders. Do you maintain a blog? You may be building an audience. Don't become so fixated on conversion rates that you forget all the other ways your website is valuable.

#3: Conversion rates can fluctuate with different audiences.

Is your online marketing causing a large influx of new visits? If so, your conversion rates may seem unusually low. That's because new visitors are less likely to buy goods and services than established customers. Also, visitors from different traffic sources tend to convert at different rates. Using Google Analytics reports can help you determine your true conversion rates among different types of visitors.

Conclusion

Conversion rates are immensely important when optimizing your campaigns. Not only do they indicate whether your marketing is profitable, but they also reveal how visitors engage with your website. Conversions aren't all that matter -- you still need to watch your click-through rates, overall spend and numerous other metrics -- but driving conversion rates is generally the key for successful campaigns.

 

 

[Local SEO] The 3 C's to Rank #1

What are the 3 most important factors in real estate?

 

The answer is location, location, and location.  Every real estate agent knows that location is far and away the biggest selling point for a home.  A crappy studio apartment in Chelsea can sell for more than a fully renovated 2-bedroom in Harlem.

 

And if you own a business that depends on local customers, then you know location is also a critical factor.  Clearly, businesses near Super Bowl Boulevard are going to attract more customers simply because of their proximity to the Super Bowl festivities on weekend.
 
The same is even true with local SEO.  A business located near the industry hub within a city has a greater likelihood of ranking high in the local Google results (aka the Google+ Local results).  This is known as the “centroid bias.”  So if your office or store is located too far away from where Google thinks is the hub of your industry, then you’re going to have a harder time ranking in the local results.
 
 

Location Is Not Enough

Take a minute and re-read what I just said above about the centroid bias.  It’s a bit technical so make sure you fully understand it before moving on.
 
Now blink your eyes twice.
 
OK, the online marketing landscape has just changed in the time it took you to read this far!  I know, it’s frustrating.  As soon as you think you’ve figured it all out, Google goes and changes everything!
 
Location is not enough to rank high in the local results.  Sorry, it’s going to take a little bit more work.
 

The 3 C’s of Local Search Engine Optimization

Google changed the rules of local SEO when they decided to migrate Google Places to their social media platform, Google+.  Google Places was fairly straight forward because there simply wasn’t much you could do.  It was a static business page with contact information and customer reviews.
 
Now, take a look at the new Google+ Local pages and you’ll see text updates, pictures, videos, reviews, and even conversations between the business and their customers and prospects.  The businesses ranking and getting the most out of their local SEO investments use what I call the 3 C’s:

1. Citations
2. Community
3. Content

 

1. Citations

Citations are mentions of your name, address, and phone number on other websites.  Citations have always been important for local SEO because search engines use them to verify the accuracy of your business information.  Generally speaking, the more citations you can get for your business, then higher you’ll rank in Google because Google will have more confidence in the accuracy of your business information.
 

2. Community

As I mentioned above, Google Places was migrated over to be part of Google’s social media platform, Google+.  Google is still ironing out all the kinks of this overhaul, but we can see that local SEO is clearly merging with social media.  Community is now a factor in how your business is going to rank in the local results.
 
By community, I mean your Google+ Local followers, shares, +1′s, and reviews.  The stronger the community, and the more activity on your business page, the better.
 

3. Content

The new kid on the local SEO block is content.  This is good news to anyone already using content marketing for non-local search engine optimization. For traditional, non-local SEO, content has always been king.  Now it’s even a factor in your local SEO rankings. Great content will get you more high quality links from other websites, it’ll help you build community on your Google+ Local page, and it’ll improve your Author Rank.  All of this will in turn help you rank higher in the local results.

   

Why Content Marketing is the Key to Business Success

The phrase “content is key” has been buzzing around the marketing world for quite some time now. It’s an easy statement to make, but not necessarily an easy one to fully understand for anyone who don’t specialize in marketing or writing.

 

In this article, I’ll explain exactly what content marketing is and why you should start using it ASAP.

 

     

What Is Content Marketing?

According to The Content Marketing Institute, content marketing is,  “a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action.”

 

Let’s break that down to make it a bit easier to understand.

 

Content marketing refers to media you create that is specific to your business. This can include the creation of blog and newsletter articles, videos, social media posts, photos, podcasts, e-books, webinars, and more.

 

The key to being successful with content marketing though is making sure the content has a specific goal related to educating, entertaining, and engaging your audience in order to lead them to perform a specific action.

 

For example, let’s say you’re a chiropractor’s office manager who recently hired an acupuncturist on staff and you’d like people to start booking appointments. You can use content to tell your audience about the benefits of acupuncture. You could create a blog post that documents a patient’s recent success with acupuncture, or a video that informs people about 5 things they never knew about Eastern medicine techniques. All of this content has the goal of educating your audience about acupuncture in hopes that they’ll want to book an appointment and try it out.

 

Now that we understand exactly what content marketing is, let’s go over why you should use it.

 

Why Should You Use Content Marketing?

 

1. It Drives Relevant Traffic to Your Website.

Almost every small business I work with wants to increase traffic to their website. But, what many people don’t realize is that traffic in general doesn’t necessarily help your business. Instead, you want to focus on driving relevant traffic to your website. This way, you know the people who are visiting your site are actually interested in your business.

 

Content marketing can help make this happen.

 

By creating good content that is relevant to your business, you open up opportunities for that content to rank in Google, which benefits your Search Engine Optimization (SEO).

 

If you create a blog post focused on a topic that is specific to your business and it ranks highly in Google, then you know the traffic coming from that post is going to be from visitors who are interested in your products or services.

 

2. It Creates a Natural Opportunity to Follow Up with Customers and Leads.

Cold sales calls are tricky and require a lot of effort on the part of you and your sales team. Using content marketing opens up more “warm” sales opportunities.

 

Once you begin building an email newsletter list, you can create content to send out to the customers and prospects on your list that keeps them engaged with your company. Sending out monthly or even weekly newsletters with content your audience is interested in helps to keep you top of mind and opens up the doors for a more natural follow-up sequence. 

 

Sticking with the acupuncturist example above, after sending out an article about the benefits of acupuncture, it’s a much more natural phone call for someone from your office to follow up with clients to see if they’d like to schedule an appointment to try it out. Using content marketing to educate and engage with your audience helps to create warmer relationships.

 

3. Content Marketing Positions You as an Expert in Your Industry.

By creating content that educates your audience about your business, you’re automatically positioning yourself as an expert in your industry.

 

People love to learn new things, and if you’re the one who teaches them something new that is relevant to their lives, they’ll be looking to you for more advice in the future.

 

For example, I recently moved and needed tips on installing a wall mount for my TV. I Googled “how to install wall mount tv”. The first thing listed in the search results was an article from Home Depot titled “A Guide to Wall-Mounting Your Flat Screen TV”. I clicked on this article for tips without even considering that Home Depot would sell TV wall mounts. Because this article was highly relevant with good content, I trust that Home Depot is an expert in this and am considering purchasing my wall mount, or the tools needed to install one, from Home Depot.

 

See how that works?

 

4. Content Marketing Provides Opportunities to Engage With Potential Customers on Social Media.

There’s no question that social media is a huge part of any marketing plan.

 

According to Statista.com, Facebook had 1.71 billion active users as of Q2 of 2016. This provides a valuable opportunity for your business to engage with potential customers through social media platforms.

 

Drafting engaging social media content is a big part of content marketing. It’s important to identify which social media channels your ideal customer is using, and then to create a content plan that will engage your audience. Organic content, paired with paid social media advertising is a great way to reach potential customers.

 

I was recently on the receiving end of successful content marketing using social media. A few months ago, fitness accessory company, Caeden, was running a Facebook ad campaign to promote their new fashionable fitness tracking bracelet. Their product not only tracks steps, calories, and heart rate, but also uses the information to report on your stress levels and then pairs it with a meditation and breath app to help relieve some of that stress. This ad repeatedly came up on my Facebook and eventually lead me to click on a video post that featured a woman using this bracelet while practicing yoga.

 

This was genius because I’m their ideal customer — a female yoga instructor who has an interest in fashion. After watching the video and reading more on their blog, I became a strong prospective buyer.

 

I was shown well-crafted, relevant content which kept the product top of mind. A few days later, I ordered my Sona after using one of the promotion codes that popped up on my Facebook account through their retargeting campaigns.

 

Sharing and promoting your content, especially if targeted to your ideal customer, can help to connect with prospective clients.

 

5. Content Marketing Gives Your Business A Voice

What do you want the “feel” or overall perception of your company to be? If your target audience is doctors or engineers over the age of 40 you’re likely to want a different reputation than a business whose target audience is millennial social media marketers.

 

Content marketing helps establish the voice of your company which helps you attract and retain more customers who get along with your company culture.

 

Whole Foods is a great example of a business who uses their content marketing to establish a voice. Their Whole Story Blog focuses on healthy recipes and video cooking tips all containing words like healthy, better, benefits, and greens. This establishes their voice as a brand focused on providing meal prep inspiration targeted to people looking for healthy recipes with exciting ingredients — i.e. their ideal customers.

 

6. Content Marketing Helps Create Partnership Opportunities

Forming partnerships within your industry is a great way to get in front of a new audience that is likely interested in the product or service you are selling.

 

Content marketing opens up opportunities to engage with partners. You can reach out to influencers in your industry and invite them to exchange guest blog posts with you. This not only provides your audience with compelling content from a thought leader in your industry, but allows you to provide content to get in front of a new audience as well. And, circling back to reason #1, it will drive relevant traffic to your site… which is what you want.

 

Whether you’re exchanging blogs, social media shares, webinars, or other types of content, these types of partnerships help to expand your audience and potentially generate new clients.

 

Conclusion

Content marketing is a powerful tool that can be used to educate, entertain, and engage your audience. By establishing the voice of your brand and positioning you as an expert in your industry, it can help you connect to potential new clients. Creating a content marketing plan targeted towards your ideal client, with help you turn those prospects into new customers for your business.

Data vs. Emotion: How to Avoid Bad Marketing Decisions

 

In the past, when you published an update on your Facebook business page, it would reach a large percentage of all of your fans, but those days are long gone.  Now businesses are forced to pay for that same distribution that was once free.

 

In response to Facebook's changes, Eat24 is threatening to jump ship and close down their Facebook fan page at 11:59 PM tonight.  What do you think, is that a smart move?  When things change, do you think it's best to pack your bags and move elsewhere?

 

How you answer that question, reveals a lot about you and how you approach business and marketing.  In this article, I'll explain why change is actually a good thing for your business, and how to avoid making a big mistake like Eat24 is on schedule to make tonight.

 

Change Equals Opportunity

Here's the reality with digital marketing: things change fast!

 

Google constantly updates their search algorithm and the layout of their search results.  Ad networks, tactics, and formats are constantly evolving.  New devices like smartphones and wearables are now forcing change in nearly every digital marketing tactic.  And a hot new social media platform is bound to pop up any minute now.

 

Change is often scary, so most people avoid it at all costs.  But in business and marketing, change equals opportunity!  Every time Google shakes up the search results, you have an opportunity to overtake your competitors.  If you're one of the first businesses to try a new ad format like YouTube's TrueView ads, then you'll reap the benefits of low cost, targeted traffic before your competitors.  Or, in the case of Eat24, if you realize Facebook is now a highly targeted ad platform, and you change your tactics accordingly, then you'll think twice about deactivating your account.

 

It's all about perspective.  Sure, it was a heck of lot better to get free exposure via Facebook than it is to pay for it now.  But doesn't that also mean it's now harder for other businesses to reach your prospects and customers?  When Facebook changed their platform, they gave some businesses a real competitive advantage.

 

Use Data (Not Emotion) to Guide Your Marketing Decisions [Tweet this]

I'll admit, I have no idea if Eat24 is getting any return on their Facebook marketing.  I didn't even know who they were before I stumbled on their shared article.  So I guess their PR stunt worked to some extent.

 

But based on their article, they are making their decision to leave for all the wrong reasons.  I hear similar complaints all the time from business owners regarding Google algorithm updates, Yelp hiding reviews, and rising AdWords costs.  It's OK to get frustrated, but don't let emotion guide a big marketing decision.  Instead, let the data do the talking.

 

Google Analytics allows you to track all of your marketing channels so you can evaluate the return on investment from your campaigns.   Once you're tracking your campaigns, then you can make an informed decision.  For example, Eat24 should be able to see how much traffic is coming from Facebook, and more importantly how much is converting to sales.  Based on that data, it'll be clear if they can afford to invest in Facebook ads to continue that channel.

 

If it's profitable, then it doesn't make sense to shut it off.  As I'm sure you've heard, and as my wife repeatedly reminds me, "Don't throw the baby out with the bathwater." :)

 

Online Marketing: The Good, The Bad and The Ugly

 

I love old Clint Eastwood western movies.  They were always on TV when I was growing up and I would instantly get sucked into a ~3 hour movie, along with all those commercials.  Hey, I figure there were worse ways to spend a Sunday afternoon.

I've probably watched The Good, The Bad and The Ugly about 10 times by now.  To be honest I can't always tell which one of Clint's movies I'm watching until they reintroduce it after a commercial.  They all include gunfights, signature one liners from Clint, and some timely, precision tobacco spitting.  My kind of movie. :)

Even if you haven't watched the movie, you can probably guess there's a good guy, a bad guy, and an ugly guy.  I'll spare you the details and jump right into how this relates to online marketing.  In my experience, online marketing plays all 3 of those roles: Good, Bad, and Ugly.

 

 

The Good

 

The good is usually what draws businesses to online marketing in the first place: It's affordable.  In some cases, it's downright free.  For example, any business looking for local customers can set up and optimize a Google+ Local page and within about a month get free exposure in Google's local business results.  No upfront fees.  No ongoing fees.  No fancy software to learn.  Just free exposure when local customers are searching for you.  Hard to beat free when it comes to driving new business!

Even advertising is usually more affordable online versus offline.  With Google AdWords you only pay per click so there is no big upfront investment like there is with TV, print or radio ads.

Of course, affordability isn't the only reason online marketing is good, but I think that gets the point across just fine.  Now let's look at the bad...

The Bad

The bad news is that online marketing is always changing!  Just when you think you've mastered search engine optimization (SEO), Google will go and change their algorithm.  Or just when you've built up a hefty Facebook audience, Zuckerberg decides to tweak their EdgeRank algorithm so you have to pay to get your posts in front of your prospects and customers.

Scroll through this list of Google algorithm changes to see just how frequently the search engine landscape changes.  Trust me, it's nearly impossible to keep up, and I do this for a living.  There's just no way a business owner can stay on top of all the trends and best practices without help.

And Google is just the tip of the iceberg... Have you looked at all the options available with online marketing?  Talk about overwhelming.  There's SEO, local SEO, search advertising, display advertising, Facebook advertising, email marketing, Twitter, Pinterest, LinkedIn, press release services, website conversion optimization, tracking and website analytics.  I could go on and on but you get the point.

Now, let's turn to the ugly side of online marketing...

The Ugly

First, there's the glut of information available.  There are books, blogs, articles, videos, and podcasts published online daily.  Some of it is sound advice.  Some of it is applicable for certain types of businesses.  And some of it outdated, or simply inaccurate.  Unfortunately, it's nearly impossible for a business owner to know who or what to pay attention to, which leads to poor marketing decisions.

Second, there are many low quality (and even unethical in my opinion) online marketing providers.  For example, I've talked to many business owners who paid and lost thousands to an SEO company that guaranteed #1 rankings.   My spam folder is full of these prospecting emails so I know how tempting it can be for businesses.  However, the reality is that no one can guarantee #1 rankings. As soon as you see or hear that phrase, run away, hang up, or click delete. That's a red flag that you're not dealing with a reputable company.

AdWords Quality Score: Love it or Hate it?

 

Use AdWords Quality Score to Improve All of Your Marketing Channels 


I receive a lot of questions and complaints about the infamous Google AdWords Quality Score.  Even if you've never advertised in AdWords, chances are pretty good that you've heard of the quality score.

It's essentially Google's measure of the quality of your ad campaign on a scale from 1 - 10.  This little score can have a huge impact because Google uses it to determine where your ads will rank versus your competitors, and how much you'll end up paying for those ads.  A low quality score means your ad will be be ranked lower and you'll pay more than your competitors.  A high quality score means your ad will be ranked higher and you'll pay less.

There's a lot of confusion and frustration surrounding the Quality Score and I don't talk to many people who like it very much.  But I actually love it.

So in this article I'm going to go against the grain.  I hope by the end I'll convince you that Google's Quality Score is really your best friend, and you should use the Quality Score best practices to set up and optimize any marketing channel.

Every Marketing Channel Has a Quality Score

If you think about it, every marketing channel has a quality score.  It's just not visible in your reports and it's not used in the ad ranking algorithm like in Google AdWords.  But it's still there and it affects your ad performance just the same.

For example, what happens if you write generic ads that don't resonate with your prospects?  Well you won't get too much traffic, which means you won't get too many sales, which means you won't be able to afford to reinvest as much in the ad campaign, which means your ads will lose out to your competitors.  In other words, low quality ads inevitably lead to lower ad rank because you won't be generating as many sales as your competitors.

Let's look at one more example.  Now let's say you have a compelling ad that tons of prospects are clicking on, but your website is a bit disorganized and hard to navigate.   Again, you're not going to generate many sales, which means you won't be able to reinvest in the ad campaign, which means your competitors will eventually out-bid you.  Same result as before with the poorly written ads.

So even though other channels do not have a formal quality score, the results will tend to be the same. If you're not following best practices, then you'll eventually lose out to your competitors.

3 Quality Score Best Practices to Improve All of Your Marketing

The Google AdWords Quality Score can be broken down into 3 key areas:

1. Ad Relevance
2. Ad click through rate
3. Landing page experience

And you can use each of these best practices for ALL of your marketing channels (not just Google AdWords).

1. Ad Relevance

This is basic marketing 101, which is to match your message to the market.  In an AdWords search campaign, that means to use the keyword you're targeting in the ad copy.  If you're advertising on the keyword "couples massage" then your ad should probably mention "couples massage" so that you're matching the market. Pretty simple right?

Now take a look at some of your other marketing campaigns like SEO, email, and social media.  What is your Ad Relevance score?  Is your message hitting the market's need?

2. Ad Click Through Rate

The ad click through rate, or CTR, is the measure of how many times your ad is clicked compared to how many times your prospects saw the ad.  For example, if your ad was displayed 100 times and 2 people clicked on it, then you would have a 2% CTR.

As you can see, CTR is simply a measure of how well your ad copy and offer resonates with your prospects.  A low CTR tells you your prospects do not like your ad copy and offer.  Don't take it personally and don't throw in the towel. To be successful you're going to have to test a lot of different ads and offers in order to find the best combinations.  Use CTR as one of your measuring sticks to improve your campaign performance.

3. Landing Page Experience

Finally, one of the most important elements of a successful marketing campaign is congruence.  By that I mean a congruent message from the ad copy to the landing page, all the way through to the sale.  More recently, this also means a congruent message across devices like tablets, mobile devices, and computers. If you do not have a congruent message, then your prospects will likely jump out of the sales path before making a purchase.

The other two factors in your landing page quality score are transparency and easy navigation.  These should really go without saying.  Every business needs to be as transparent as possible online. Everyone (including myself) is hesitant to make online purchases for fear of getting ripped off.  So anything you can do to ease that fear, the better.  And if you don't make it easy for prospects to navigate your website, then how do you expect them to contact you or complete a purchase?

So did I convince you that the Google AdWords Quality Score is really your best friend to improve all of your marketing?