SEO vs. AdWords: Where should you start?

Is SEO or AdWords My Best Place To Start?

Last Friday I had lunch with an old college friend and her friend, Tim. Tim has been working on a new minimalist running shoe for the past two years and he's just about ready to bring it to market. Hence, the meeting with me to pick my brain about next steps.


If you know anything about my extracurricular activities, then you can see why this would be a match made in heaven. Not only do I love running, but I just so happen to run in huarache sandals. That's as minimalist as you can get without running barefoot. 

During our conversation Tim asked about SEO and AdWords advertising. He was curious to learn more and see which one was a better fit.


My answer? Hands down AdWords advertising is where he should focus his attention. Of course, he shouldn't ignore SEO completely, but that's not the path to profitability and sustainability if you're launching a new product or service.


I'll also point out the fact that Tim did not even bring up social media. If he had, then my answer does not change. Social media is not your answer when you're just starting out.


Tim's #1 priority in the short term is to find his ideal selling strategy. In other words, he needs to figure out as quickly as possible the optimal price point, sales copy, website layout, cart abandonment follow-up sequences, upsells, retargeting sequences, referral programs, and iron out any kinks in the delivery and return processes.



So how the heck do you do all of that?


Well you start by driving a consistent, dependable stream of traffic to your website and then you systematically test all of the moving parts in your sales path. That's the basic process to find your ideal selling strategy. It's not rocket science, but it does take time, discipline, and the most important variable is traffic. Without a consistent stream of high quality prospects, then you can't test anything.


And neither SEO nor social media will reliably provide this type of traffic. That's why online search advertising in Google AdWords is the best place to start. As long as your ideal customers are going to Google to find your product or service, then AdWords is the best option available. Focus on optimizing your selling path and then when you're ready to expand your marketing, look into SEO or social media.

Why Most Marketing Plans Fail

July marks the halfway point in 2015 so it’s a great time to review your progress compared to the marketing plan and goals you set in January.  Are you ahead of your projections? Behind? Or are you not sure where you filed your marketing plan? :)

We all know it’s important to set goals and create a plan of attack around January every year.  However, that activity will never have a big impact on your business unless you actually USE your plan.   This is counter to what we learn in school, which is why I think it’s so hard to break the habit.

Why We’re Programmed to Never Review Our Marketing Plans

In school, when we write papers and hand in reports, they are done.  If you were like me, then you probably NEVER read that paper or report again.  The teacher read it, gave you a grade, and you moved on to the next assignment.  That was the process for me in every single grade, including college.

Because of that “training” for about 16 years, we all tend to approach our marketing plan document the same way. We go through the grueling process to write the plan, maybe pull an all-nighter or two to hit our self-inflicted deadline, and then we mark that task complete.

What happens next?  The plan most likely sits on your desk, in a filing cabinet, or in a folder on your computer until half the year or maybe even the entire year has gone by.  Again, this is no different from all those papers you wrote in school and never read again.  It was good exercise to hone your writing skills, but a lousy way to execute and improve your marketing.

Your Marketing Plan Is a Training Program (Not a Report)

The solution to this problem is quite simple: don’t think of your marketing plan as a document or a report.  If you do, then you’ll naturally struggle to go back and review the plan throughout the year.  Remember, our brains have been programmed from school to believe reports don’t need to be reviewed after they are completed.

Instead, think of your marketing plan like a training program.  More specifically, I like to think of my plan like a marathon training program.  Here are a few of the reasons why this change in mindset will help you achieve more of your marketing goals in the remainder of this year.

You Must Continually Review Training Programs

If you have ever followed a training program, then you know that you have to continually review the plan to see what you are supposed to do each day, week, and month.  Personally, I find it’s easiest to print the program and hang it on my refrigerator so that I can quickly see when and what my workout is going to be for the week.  I know if I just stick to the plan, then I’ll be physically ready in November for the marathon.

I doubt many people reading this have their marketing plan hanging on their refrigerator. :)  But if you did have your plan more visible, then you would know what you need to do each day, week, and month to hit your goals.  In other words, you would stay more focused and ignore distractions that are not integral to the plan you already set.

Training Programs Have Clearly Defined & Attainable Milestones

When I was training for my first marathon, I had a real fear that I wasn’t going to finish.  I’m sure just about every first timer has that same fear.  26.2 miles almost sounds impossible unless you’ve done it before.

The beauty of a marathon training program is how it makes each milestone attainable.  By the time you need to run 10 miles, you’ve already run an 8 miler.  By the time you need to run 20 miles, you will have completed an 18 mile run.  Running just 2 more miles doesn’t sound too bad.

That’s exactly what your marketing plan should do as well.  Your plan should list incremental milestones that lead up to your ultimate goal.

Training Programs Are Created By Experts

Would you trust a marathon training program that was created by someone who never ran or coached an athlete to run a marathon?

I definitely would not.  Unless you’re trying to break a world record, someone has already done what you’re trying to achieve.  All you need to do is go find and follow that training program.  I’m not implying it’ll be easy.  It’ll certainly be hard, but at least you’ll be following a proven training program developed by an expert.

The same approach should be taken with your marketing plan.  There are no extra points for creating your plan completely on your own.  In fact there is no benefit at all to planning without expert advice. Find business owners and consultants who have already hit your goals.  Then follow a similar training program.  It won’t be easy, but you’ll have the confidence you’re on the right track!

3 Steps to Reel In Customers from Social Media Marketing

In this article, I'll explain as I walk through the 3 steps to social media marketing success.  You'll see that one step alone doesn't do much for your business.  You need all three working together.

1. Build Your Audience

This should be obvious, but social media relies on first building an audience.  If you don't have an audience then no one is going to read your posts.

When you're first starting out and you don't have an audience, it's like fishing in a pond or a section of a pond that has no fish.  It doesn't matter if you're the best fisherman using the best gear, you're not going to catch any fish!

That means you need to adjust your goals in the early stages of social media marketing.  If you expect to drive sales right away, then you're going to be disappointed.  Instead, focus on tactics to build your target audience first.

2. Engage Your Audience

Now we get to the true secret behind the Banjo minnow.  When you watch the training video, you learn how to cast and reel in the lure to give it the lifelike action described in the commercial.  Again, if you just cast and reel in the lure normally, then the Banjo minnow does not work!  I've tested both ways. 

You must use the technique in the video.

The reason why the lure works is because the action engages the fish -- it catches the fish's attention.  That's the secret to fishing right there.  You need to use a lure combined with the correct action to get a fish to bite.

The same thing is true with social media.  You must engage your audience with the right content, at the right frequency, to maintain the attention of your target market.

3. Convert Your Audience

Finally, we get to the step we all tend to focus on: conversion.  As I mentioned earlier in step 1, it's not realistic to expect conversions when you're just starting out with social media and you do not yet have an audience.  It's also not realistic to expect conversions if you are not yet engaging with your audience as explained in step 2 above.  As you can see, the order of these steps matters greatly.

When you're fishing, you need to first pick a spot where you know there are fish.  That's step 1.  Then the next step is to find the right lure and action that engages the fish you're targeting.  In my case, the Banjo minnow is perfect for catching pickerel!  The final step is to reel in the fish.  That's the conversion step. It's also the part of fishing where you have the most fun.  Everything up until the reeling in is basically hard work and trial and error to find the most engaging lure and action.

In other words, focus on finding the right types of content (informational, educational, inspirational, entertaining) for your social media, and then step 3 will get a whole lot easier (and more fun).

Still not active on social media? 3 Reasons to Invest in Social Media

If you’re skeptical about social media, you’re not alone. I was actually very skeptical for a long time. But now I truly believe that every business should be active on social media. And here’s why...

3 Reasons to Invest in Social Media

1. To Boost Your SEO.

Social media is a growing factor in Google’s ranking algorithm.  If you're not active on social media, prepare to see your more "social" competitors climb above you in Google in the months and years to come. (Don’t say I didn’t warn you...)

2. To Control Your Online Reputation.

More and more customers are checking out businesses on social media sites and reading reviews before deciding whether or not to do business with a particular company.  Staying active on social media is one of the best ways to cultivate a positive online reputation (so you attract more customers).

3. To Strengthen Customer Relationships.

Nothing is more valuable in your business than your customer relationships. And social media is one of the best ways to build stronger relationships with prospects and customers, so you close more initial sales, get more repeat sales, and generate more referrals.

Too busy to manage your social media?  

Let us manage it for you. 

3 Reasons Why We Invest In Social Media & You Should Too

I'll admit, when social media sprinted on to the digital marketing scene, I was extremely skeptical.  Facebook, Twitter, Google+, LinkedIn, Pinterest, and all the other social media sites reminded me of MySpace and my first instinct was to wait until they all followed the same path to destruction.  I was very cautious to avoid investing time and money into a marketing fad.

But I was wrong.  Social media marketing is not going anywhere.  In fact, all signs are pointing to social media being an integral component in the future of digital marketing. That's because every day the lines get more and more blurry between social media and other core digital marketing tactics like SEO, advertising, and email marketing.  The days of focusing on just one isolated tactic are over.  To have long-term success with digital marketing, we need to take a more holistic approach.


In case you're like me and you're skeptical about the value of investing in social media marketing, I'm going to walk through 3 reasons that may change your mindset. 

Reason 1: Boost Your Other Channels

Chances are good you're already investing in other channels like SEO and digital advertising.  But as I mentioned above, the lines are getting blurry between those tactics and social media marketing.  That's because social media now impacts those channels either positively or negatively.

Let's take SEO as an example.  A successful SEO campaign relies on content marketing (for example. publishing high-quality articles and then sharing them online).  What do you think is one of the best ways to share content online?  That's right, social media!  Sites like Facebook and Twitter are perfect for maximizing the exposure of your content and, in turn, increasing the number of links from other websites.

On the advertising side, the social media giant, Facebook, should not be ignored.  As the Facebook ad platform continues to mature, it's now possible for businesses to laser-target their ideal customers to drive more leads and sales.  Plus, social media (such as the number of Likes you have) can be great social proof on your advertising landing pages to increase your conversion rates.

Reason 2: Control Your Reputation

What is likely the first thing a prospective customer will do when she first learns about your business? I'll do this before or sometimes after I've already contacted the business and it always impacts my decision to purchase.

The answer is that prospective customers will "Google" your business name as a way to run a quick background check.  It takes just a few minutes to search and see what pops up about the company.  In some cases there won't be much info, which can be concerning because it indicates the business may not be legit.  In other cases, there will be lots of info that is either positive or negative.

Here's a quick tip to help you with your search engine reputation management: If you set up social media profiles for your business name, then those pages are highly likely to rank at the top of Google for brand searches.  In other words, you can use your social media profiles as a way to control what prospective customers will see when they search for your business.

And don't forget about how this could impact your hiring process.  Potential employees will certainly "Google" your business name to do their homework as well.

Finally, in addition to setting up social profiles, it's important to stay engaged in order to establish and protect your reputation. Specifically, I'm talking about cultivating positive reviews and responding to any comments or complaints you may receive.

Reason 3: Keep Your Audience Engaged

The final reason to invest in social media is to keep your audience engaged.  This may not sound like much, but I would argue that engaging your audience is one of the most important jobs of your digital marketing.  Think about that for a minute.  In order to make a sale you must first have an engaged prospect.  Then, in order to generated repeat purchases and encourage more referrals you must keep your customers engaged.  If you lose mindshare and attention, then you lose sales.

The key to engagement is to actually reach your audience. Businesses that rely solely on direct mail, phone and/or email marketing are missing out on a segment of their market that could be reached via social media.  I'm not suggesting one tactic is better than the other.  I'm simply highlighting the fact that social media allows businesses to get in front of more of their audience to engage and maximize sales, repeat purchases, and referrals.