Our Top 6 Favorite Tools from 2016

Some tools I'd used in previous years, there were also some new tools added to my list. All of them help to keep us organized, efficient, and creative at work.

Here are my 6 favorites tools for 2016...

1. Yesware

Finding this gem of a tool has been an absolute lifesaver. I have a terrible habit of sending an email that says something to the effect of "I'll follow up with you (insert time/date)" and then never remembering to actually send that follow-up email. At the beginning of 2016 I started using a spreadsheet to keep track of all of this which was extremely time consuming and inefficient. Yesware changed all of that. This tool has a ton of great features but my personal favorite is the "remind" feature. Before hitting send on a your email, you can mark "remind" and choose a date/time for a reminder email to be sent to you telling you to follow-up. There's an option to only get the reminder if someone doesn't reply to your email as well. This has removed the need for confusing spreadsheets but also ensured that I get back to colleagues and partners in a timely manner. Some other great features of Yesware include email scheduling (write the night before and send out the next morning), mail merge capabilities, email-open tracking, template creation and inputting, and reports. If you use Salesforce, Yesware also has an integration tool.

2. Asana

If you read my Thanksgiving post about why I'm grateful to work for Main Street ROI, then you know that we have the flexibility to work from home, which is amazing. One of the ways we're able to do this and still successfully work together as a team is no doubt because of Asana. This is an online collaboration tool that allows you to manage the tasks and workings of your team through a digital platform. Each member of our team is part of Asana. On this platform, we're able to create projects and tasks and assign members of our team to join the project. It allows for internal conversations, task tracking, due dates, calendars, and following of tasks. This tools has been amazing for making sure that each project within the company gets done and that we know who is responsible for each part of the project. There is also a very easy-to-use mobile app for Asana as well so you can check tasks on the go.

3. Google Drive

There's a reason Google is one of the top grossing companies in the world. Google's search engine capabilities and apps make all of our lives easier and Google Drive is by far one of my favorite tools of this year, and maybe of all time. Being able to store any file- photos, videos, designs, documents, spreadsheets- in one place and access them from anywhere, with multiple devices, is invaluable. This guarantees that you can access a file at any time, not just when you're in front of a computer at your office. From a team perspective, the real-time updates on Google docs and spreadsheets allows our team to connect from anywhere. Using Google Drive contributes to our team's success in working remotely. While on a conference call, we can all access the same document and all be editing live so we can view the same information. Drive also allows for sharing outside of your organization so that clients and partners can access files you need them to as well. Plus, there's a benefit to knowing your work is auto-saved so that even on an accidental window closure you don't risk losing all of the work you put in.

4. Canva

Canva is an amazing tool that allows you to create beautiful image designs in a few quick steps. With hundreds of pre-designed templates and beautiful stock images, Canva makes it easy for non-graphic designers to create images that are great for sharing on social media or use during presentations. While some of the images and templates require an extra $1 fee for use, there are plenty of excellent free options available as well. The program also gives you the option of uploading your own photos that can be inserted into various templates and edited directly within Canva.

5. Freedom.to

This handy tool is a way to battle the multi-tasker within all of us. Freedom blocks distracting websites and apps (including email) while working on a project in order to increase productivity and focus. It can be used on all of your devices so that you're unable to be distracted by any of them. You're also able to schedule Freedom sessions in advance or start one on-the-fly whenever you need it. Fair warning, they really fulfill their promise so if you enter "lock mode" and start a session, it's almost impossible to get back to your email and apps until your Freedom time is up.

6. Infusionsoft

This may be one of the most important tools we use at Main Street ROI. Infusionsoft was created for small businesses and facilitates email, sales and marketing solutions, CRM, e-commerce capabilities, and even referral partner tracking.

The email functionality in Infusionsoft is one of the main reasons we love it. It allows sending and scheduling of mass emails, such as weekly email newsletters. You can also use it to send and schedule autoresponders, such as a targeted sequence of follow-up emails. Plus, you can use tags to create very specific segments from your overall list. One downside to Infusionsoft is the price. Packages start at $199, which can be expensive for small businesses. However, the cost can easily be offset by the increase in sales from your email campaigns and the time saved using the automation features.

How To Determine Your Hourly Bid Multipliers In AdWords

While hourly bid multipliers aren’t new, they remain a crucial tactic for optimizing your AdWords campaigns. They work by reducing your ad spend at poor-performing times of the week and increasing your exposure at the best times of the week. Here, I’m going to share the steps you can take (along with a helpful spreadsheet) to determine your hourly bid multipliers for better campaign optimization.

Step 1: Pulling An Hourly Performance Report From AdWords

On the Campaigns tab in AdWords, go to Columns>Customize Columns and ensure that you’ve selected the appropriate metrics. Performance metrics required for the spreadsheet to function properly are as follows: Campaign, Clicks, Impressions, Cost, Avg Pos, and Conv (1-per-click) — all other metrics selected in the screenshot below are optional:

Once your performance metrics have been selected, hit the “Download Report” button. When prompted, add the “Day of the week” and “Hour of day” segments:

This should provide you with all the data you need to analyze hourly performance at the campaign level.

Step 2: Determining Hourly Bid Multipliers

Similar to the template used to determine mobile and geo bid multipliers, I’ve created a basic spreadsheet to help analyze hourly performance and easily determine your hourly bid multipliers. You can download it here.
Copy and paste your AdWords report into this spreadsheet as directed. From here, you can take a closer look at the following:
a. Performance By Day Of Week

b. Performance By Hour

c. Performance By Hour & Day Of Week

If you have collected enough hourly data for each day of the week, you should absolutely make bid adjustments on an hourly basis. This process can be time consuming, as it requires making adjustments on a very granular level, but the results are well worth it.
For those times with less traffic, you can still leverage daily and/or hourly trends. For instance, looking at campaign #43 in the attached spreadsheet, it appears that there was not enough data collected on Sundays from 4:00 am to 5:00 am to make a specific bid multiplier suggestion — but you might still want to increase the bids, since the data indicate that both Sundays and the 4:00 am to 5:00 am window perform well in general.
The attached spreadsheet will only address those times of the week with sufficient hourly data, while keeping in mind that “bid adjustments for locations, days, times, and any ad group-level targeting methods can be set from -90% to +900%.” Thus, it can help you to determine relevant hourly bid multipliers between -90% and +900% when there are a statistically significant number of clicks:

Step 3: Implement Hourly Bid Multipliers In AdWords

At the campaign level, navigate to the “Settings” tab; then, go to the “Ad schedule” section. The first step is to specify when you want to make bid changes. Select a day of the week from the drop-down menu:

From there, you can you can adjust the effective hourly bid multipliers, as calculated by the spreadsheet:

Conclusion

All of this is fairly straight-forward; however, your hourly bid multipliers need to be maintained over time, hence the importance of a (semi-)automated process. Also, keep in mind that once set in AdWords, those hourly bid changes do not take into account multiple time zones. For instance, if your AdWords account is set to “(GMT-08:00) Pacific Time,” and you want to increase the bids by 20% at 1 pm, then these bid changes will occur at 1 pm PST across all PST/MST/CST/EST locations. As a result, it makes sense to break down your top campaigns by time zone in order to set more accurate hourly bids.

How to use Google Trends as a Keyword Selection Tool

When you are looking for a way to find your keywords for your SEO or for your PPC – you have a lot of free tools you can use for your research.

If you are searching for “used cars” you can get information about how many people are conducting a search for that special word or words. Use free tools like Google Keyword Tool. Or you can use WordTracker.
You will get the information about how many times a phrase is searched for, and  information about words or phrases that are very close to your target keyword. So in our example you will maybe get information about “blue cars” or “new cars”
But with Google Trends you can go much further. First of all it will show you how popular the keyword is over time, showing if your keywords popularity is rising, falling or staying steady.
So let’s say you are not sure if you want to do SEO for the term “blue cars” or “black cars”. Go to the search” and you will see this picture. Don’t write the quote marks, you just write the phrases with a comma between the search phrases. You can compare up to 5 different words or phrases.






 So the “black cars” phrase is very steady and the “blue cars” phrase is rising and falling but is always higher than the phrase black cars.
Google Trends is also a very quick way to get information about singular or plural version of your searched keyword or phrase. Here I will compare “blue car” or “blue cars”.







 Here you can see that there will be much more traffic for the word car than for the word cars.





 To the right you will see the volume of news stories related to your keyword. Below you can see the result from selected cities, selected world regions and by selected world languages.

Google Trend can’t tell you everything
Use Google Tend as a keyword tool. But you will need more research. Google Trend can’t tell you how many times a keyword has been searched. You can compare two or more graphs but not the actual number of searches.
Even though you found the most popular keyword or phrase it doesn’t tell you how competitive the market for that keyword is.
Maybe you will have no change at all to get into top10 for the phrase “Blue Cars” but you will have a great change for the phrase “Black cars” even though the popularity is much lower. And therefor you can get more traffic from that phrase.

Use Google Trend as an inspiration
Start using Google Trend and get inspired. And when you have found a word or two you will need to go to tools like Google Keyword Tool. But Google Trend is a great tool.
And yes.. It’s FREE.