Google expanded text ads are live, and device bidding & responsive ads for native roll out

Standard text ads will no longer be accepted as of October 26.

The day has come: Google has officially launched expanded text ads. 

Expanded text ads rollout begins

As Sundeep Jain, who oversees text ads at Google, told the audience at SMX Advanced in June, existing standard ads will continue to run alongside expanded text ads (ETAs). As of October 26, 2016, however, advertisers will no longer be able to create or upload standard text ads. Google has not set a date when standard ads will no longer run with ETAs, but Jain noted advertisers should have sufficient time to test standard and expanded ad formats against each other to ensure they are properly using ETAs.

In other words, the expectation is that advertisers will run A/B tests with standard and expanded text ads for a period.

Expanded text ads include two headlines, each with up to 30 characters and a description of up to 80 characters. Google has said the extra copy was specifically designed to give mobile users more information and cited an average CTR bump of 20 percent in early tests. Robert Spears, digital marketing director for Guitar Center, whose ads are featured in the screen shot below, said as an early adopter, its non-brand campaigns “have seen more than a 2X increase in CTR.”

AdWords Editor and the AdWords API support ETAs, as well as third-party tools including DoubleClick Search, Kenshoo and Marin.

A caveat is that even though Google gives advertisers a total character count of 60 for headlines, advertisers have seen the second headline get truncated on desktop if Google doesn’t wrap the headline. On Twitter, Google actually suggested using just a total of 33 characters on the conservative side to avoid headlines getting cut off, though that seems extreme. You can use the ad preview tool to see how your ads will appear before launching them.

Google has published a new best practices guide on using Expanded Text Ads and device bidding, which is also getting a big update.

Separate device bidding is here

Advertisers can now start setting base bid adjustments for mobile, tablet and/or desktop, control that was lost with Enhanced Campaigns. (Update: Google has clarified that this roll out is going to take up to a few months to get to all accounts.)

Bid adjustments can now be set for each device type at the campaign level in AdWords.

Even as it rolls out these new controls, Google is pushing its automated bidding tools — now under the umbrella of Smart Bidding — and recommending that advertisers not go back to separating their campaigns by device type. Automated bidding will soon take advantage of the device separation as well, initially with the ability to set Target CPA by device.

Despite Google’s downplaying this new manual functionality, there’s likely to be quite a bit of experimentation in this area among advertisers that have the expertise and resources to test new campaign structures now feasible with separate device bidding.

Responsive display ads for native inventory

Also announced at Google Performance Summit are responsive display ads that Google will auto-generate from a headline, description, image and URL provided by the advertiser. The ads can serve across the GDN (Google Display Network) on all devices and, more interestingly, are eligible for the native ad inventory Google has opened up across publishers on the GDN.

Advertisers provide a short 25-character and a long 90-character headline, a description up to 90 characters (This might appear cut off with an ellipses in some cases), an image and a landing page URL.

These are rolling out now, and advertisers will find the option to set up a Responsive ad in the +Ad drop-down in AdWords when they become available. For more on setting up Responsive ads, see the Google help page.

Google’s Keyword Planner tool just became even more inaccurate

You’re probably familiar with the Keyword Planner tool, which is one of the best sources we have to spot opportunities and make the business case for an investment into paid or organic search campaigns.

One of the things it provides is guidance on the volume of searches for any given query. The numbers reported in the tool have always been somewhat vague. They are rounded up and numbers end with at least one zero. A pinch of salt has always been required when digesting the data.

It turns out that these numbers are now even more imprecise.

Manish spotted that Google has started to combine related terms, pooling them all together and reporting one (bigger) number.

No longer can you separate the data for keyword variants, such as plurals, acronyms, words with space, and words with punctuation.

As such it would be easy to get a false impression of search volumes, unless you’re aware of the change. No sudden jump in search queries, just an amalgamated number. Be warned.
Here are a couple of examples…

Bundling together anagrams and regional spellings

Lumping together plurals and phrases without spaces

The problem could be exacerbated by third party tools. Manish says:

“For those that don’t notice the change – or worse, pulling the data from tools that haven’t updated to take into account the change – this means that some advertisers and SEOs are grossly overestimating those numbers, since many tools will combine data, and there is no notification alert on the results to show that how Google calculates average monthly searches has been changed.”

So yeah, this isn’t exactly good news. In fact, I can’t think of any benefit to the end user, but Google has a history of obfuscating data, so perhaps it shouldn’t come as a surprise.

That said, it once again pushes the focus towards relevance and context rather than pure volume. Advertisers and content creators would do well to focus on optimising clickthrough rate and landing page performance, rather than just shotgun marketing.

Guesstimated data aside, you can use Search Console to make sense of actual performance. Map your page impressions to organic (or paid) positions and you’ll get a sense of how accurate the Keyword Planner data is for any given term.

It’s also worth remembering that there are seasonal factors at play with the reported data. Volumes shown are an approximate figure based on 12 months search data. You might get a better idea of more accurate monthly figures if you cross-reference data from with Google Trends, which will show seasonal spikes (February is a big month for flowers).

Keyword Planner replaced Google’s Keyword Tool and Traffic Estimator about three years ago. Users of the old tools initially complained about missing the broad match and phrase match options. Now, they’re going to miss even more detail around keywords and data.


Proceed with caution, as ever. 

How Google Analytics Can Be Misleading...

I love Google Analytics, but their reports can be misleading if you don’t understand the critical concept in the article below.

In today's Check This Out, I’d love to get your input...

 

 

Why Google Analytics Reports Do Not

Match AdWords Reports

 

Out of many popular topics like Facebook advertising, email marketing, mobile website development, and a handful of others, would you believe me if I said more people want help with Google Analytics setup and reporting?  Well, it’s true.  My assumption going into the survey was that bland and boring Google Analtyics would be sitting on the rock bottom.  But it’s right at the top!
 

So with that in mind, I’ve decided to write about a topic that I’ve held back for fear that no one would find it interesting.  However, it’s a very important concept to keep in mind when you’re reviewing your Google Analytics reports.  It’ll also explain why your Google Analytics reports are often very different than your Google AdWords reports (if you’re advertising).
 
It’s call attribution.
 

What is Attribution?

Online attribution is the process of assigning credit for a website conversion, or Goal in Google Analytics. Think of it like giving credit to a salesman for closing a new client.  In that case you’re attributing the sale to one particular salesman.  The same thing happens online when a Goal is completed in Google Analytics.  The program must attribute the sale to the correct source of traffic (i.e. SEO, AdWords, Facebook referral, etc.).
 
This sounds simple until you think about the typical person surfing around online.
 
Let’s say I do a search in Google and click on one of your ads, which brings me to your website.  I read all about your amazing widget and how I would be insane if I didn’t purchase right now.  Then I leave your website. :)
 
I do a little more research into your company, I read some reviews, and find an online press release or two.  Finally, I search in Google again, but this time I use your company name, and I click on the non-paid result (the organic SEO result).  I’m already sold so I quickly make a purchase.
 
In that example, how do you think Google Analytics will handle attribution?  Does the AdWords ad get credit for the sale?  That’s how I originally found your site so that seems like a logical answer.  Or does the non-paid, organic result get credit because that’s the last action I took before purchasing?  Or do both get credit?
 
Take a guess if you’re not sure before reading on.  Don’t cheat. :)
 

How Google Analytics Handles Attribution

By default, Google Analytics uses what’s called “last click” attribution.  That means in my example, the conversion will show up as coming from the non-paid, organic search.  So it’ll look like revenue from SEO, not from the AdWords ad that originally brought me to the site!
 
Ah ha! See why I said this was a critical topic.  All this time you may have been misinterpreting your reports in Google Analytics.  Just because you’re getting all of your leads and/or sales from organic traffic, doesn’t mean your advertising is not performing.  It could be simply a case of mistaken attribution.
 
To make this even more complicated, I need to warn you that Google AdWords reporting uses “first click” attribution. That means in my example, when you run the report in Google AdWords, the sale would be attributed to the keyword and ad that was first clicked on.  So you’ll see the sale in AdWords and you’ll see the same sale in Analytics, but Analytics will be telling you the sale was generated from SEO!
uh oh… which program, Adwords or Analytics, should you trust?
 

Which Attribution Model Is Best For Your Business?

The short answer to my question above is that it depends on your business.  If most of your leads and sales are generated quickly upon the first visit, then “last click” attribution is most likely fine for you.  If you have a longer sales cycle and you know people shop around before making a purchase or contacting you, then first click might be best.  The good news is that earlier this year Google Analytics gave us the ability to report on conversions, or Goals, using 7 different attribution models.  They even let you create custom models if you really want to go nuts.  For the record, I do not recommend going nuts… Stick with the basic models.
 
To see this in action, log into your Google Analytics account and go to Conversions in the left navigation.  Then click on Attribution and then Model Comparison Tool.  You’ll see a report like the one below where you can compare different models.
 

 
I also recommend you review the Multi-Channel Funnels while you’re in the Conversions section of Google Analytics.  The most interesting reports are:

• “Time Lag” to see how many days it takes for prospects to convert.  This is where you can see if the majority of your conversions happen on the first day, or if it usually takes longer.
• “Top Conversion Paths” to see the full path to conversions.  In my previous example, this report would show “Paid Search” led to the “Organic Search” which then generated the sale.  So rather than rely on one single attribution model, you can see the entire sales path.

OK, that’s probably more than enough Google Analytics reporting info for one day.  The key takeaway is to always be aware of how Google Analytics (or any other tool you use) is attributing conversions in your reports.  And if you’re receiving reports from a marketing company, then make sure it’s clear how their tool is handling attribution.  Different attribution models can show vastly different results, which can lead to vastly different decisions about where to focus your marketing budget.

Is Your Website "Over-Optimized"?

If your website is “over-optimized” then your Google rankings will suffer.  Use today’s article as a 4-point checklist to ensure you’re not sabotaging your rankings using overly aggressive SEO tactics.

4 Spammy SEO Mistakes to Avoid

 

Many businesses are so eager to get ranked in Google that they over-do it. They use aggressive SEO techniques that ultimately backfire, pushing their website further and further down the rankings…
 
It reminds me of the guy who is trying so hard to impress a girl that he ends up doing the complete opposite – she runs away.  When you over-do it with Google, she’ll push you away as well!
 
So, in today’s article, I’m going to walk you through 4 “over-optimization” mistakes to avoid to ensure you don’t get pushed away by Google.
 

1. Stuffing Keywords into Page Titles

Google looks at the title of every page, and it helps to tell Google what your page is about. Your titles have a major impact on how your pages will rank in Google.
 
In case you’re not familiar, your title is part of the code of each page. It’s actually not visible on the webpage itself, but if you open up a browser, in the upper left-hand corner of that browser, you’ll see the title of the page.
 
Because of the weight Google puts on titles, a lot of people try to force their keywords repetitively in the title. I see this mistake very often when I’m reviewing websites.
 
Back in the day, this type of keyword stuffing could improve your search engine rankings. But these days, that tactic does not work as well. Instead, it can be counter-productive.
 
It’s important to include your keyword in the title, but if you repeat your keywords a lot or include lots of different variations unnaturally, that can actually hurt your search engine rankings because Google will see that as manipulative.
 
And here’s another way that stuffing your titles with keywords can backfire…
 
The title is actually what shows up in the search results – it’s the blue under-lined link in Google’s search results. And if you’ve just put a lot of keywords as the title, then when somebody does search, and your website shows up, then that’s going to look pretty spammy.
 
I know, personally, I’m not going to click on that link if it doesn’t look like a legitimate website.
 

2. Forcing Keywords into Your Webpage Copy

The second over-optimization tactic I see all the time is stuffing keywords into the actual webpage copy.
 
Before, I was talking about stuffing keywords into the title. From a website visitor’s standpoint, you could sort of fly under the radar stuffing keywords into your title tag, because most people actually don’t notice that when they’re on your website.
 
But putting keywords directly into the body of the webpage is obviously much more noticeable to your website visitors.
 
If you force keywords into your copy, your website visitors will read unnatural sentences and random keywords stuffed into the content. That looks really spammy, and it can be counter-productive for your ultimate marketing goals.
 
After all, what’s the goal of SEO anyways?
 
It’s not just rankings. And it’s not just traffic either. The ultimate goal of SEO should be to generate leads and sales. And if your website content is spammy, that could really hurt your website conversions.
 
Plus, if you force keywords into your website copy, Google will see that as unnatural and spammy as well. And that can hurt your search engine rankings. So it’s just not a good idea.
 

3. Creating Near-Duplicate Pages Purely For SEO

Imagine you’re a dentist, and you wanted to rank for the keyword phrase “New York City dentist.” You might create a page on your website focused around that keyword phrase, right? Maybe you’d optimize your homepage for that phrase.
 
But then, you might decide you’d also like to rank for a similar phrase like “Manhattan dentist.” And so, maybe you’d create a page for that keyword phrase too.
 
And so on, and so on.
 
Creating those near-duplicate pages used to work OK years ago…
 
But not today.
 
Google has gotten smarter at figuring out that a lot of different keywords are synonyms with the same search intent. And the Hummingbird update improved Google’s abilities even more.
 
You don’t need to have two different pages for New York City dentist and Manhattan dentist because Google understands that’s the same search, so they’ll display the same results for that.
 
Instead of creating near-duplicate pages for different synonyms, you should group your keywords into topics, and then create the best page you can for each topic.
 

4. Over-Optimized Anchor Text

When it comes to SEO, you need to build up your website’s authority.
 
And a major factor in your website’s authority is the quantity and quality of links from other websites that are linking to your website. You can basically think of a link from another website as a vote in your favor.
 
Every link to your website has what’s called anchor text, which is the clickable text.  This anchor text helps Google understand what a particular page is about.
 
Again, imagine you’re a dentist based in Manhattan, and you want to get your website ranking at the top of Google for “New York City dentist.”
 
Wouldn’t it be great if lots of websites linked to your website with the anchor text New York City dentist? That would help you reach the top of Google for that phrase.
 
And so, that’s how a lot of companies have approach SEO for years. They would go out and build tons of links with identical or very similar anchor text.
 
When we’re conducting an SEO audit, we’ll take a look at a website’s link profile, and see how many links they have and where they’re coming from, and the anchor text of those links.
 
Often, we find that websites have very highly-concentrated anchor text, with almost all the incoming links containing the same keyword phrases.  Well, this is extremely unlikely to happen naturally!
 
Google knows that, and increasingly, this type of linking has become a big red flag to Google. When Google sees this, they know you are trying to manipulate the search results. As a result, taking this approach with your SEO can do more harm than good over the long-term.
 
Google’s Penguin updates and “unnatural link” penalties are focused on devaluing (or penalizing) these unnatural linking schemes. So you should avoid building links to your website with overly-concentrated anchor text.
 
If you’re in business for the long-term (which I hope you are!), then it makes sense to take a long-term approach to SEO. By avoiding these 4 mistakes, you’ll stay on Google’s good side and protect your rankings for the long-term.
   

Do Not Use Google AdWords Unless...

Do Not Use Google AdWords Unless You Answer ‘Yes’ To These 5 Questions 

If you’ve been following me for a while then you know I love Google AdWords. AdWords search advertising is one of the most targeted forms of advertising because you can show your ads when your prospects are in the act of searching for your product or service.  It doesn’t get much better or easier than that when you’re trying to match your offer to what your prospect is looking for.

 
AdWords also provides excellent reporting and tracking tools to measure return on investment.  Oh and there’s no minimum investment to get started, and you only pay when prospects actually click on your ads… See what I mean? AdWords can be an amazing tool to drive leads and sales for your business.
 

With that said, I’ll be the first to admit that AdWords is NOT right for every business.  Whenever I talk to a business struggling to profit from AdWords, then 9 times out of 10 it’s because they are not following best practices.  However, there are a handful of cases when AdWords is simply not a good fit.  So in this article, I’m going to walk through the 5 questions to answer to make sure AdWords is right for YOUR business.
 

1. Are Your Prospects Searching in Google?

This one should be obvious.  The only way AdWords search advertising is going to work is if your prospects are going to Google.com and searching for your product or service.  If no one is searching for your products or services, then no one is going to see your ads.  That’s pretty straight forward.
 
However, we need to take this one step further.  There are really two types of searches:

1. Searches to do research
2. Searches to do shopping

Since the #1 goal of advertising should be to get customers, we’re primarily concerned with the shoppers.  Researchers will click on ads, but they don’t tend to buy anything.  Keep this in mind as you’re using Google’s Keyword Planner Tool to find out IF (and then what) your prospects are searching in Google.com.
 

2. Do You Have a Compelling Offer?

Assuming your prospects are searching to buy what you have to sell, then the next step is to review the competitive landscape.  How does your offer stack up to all the other ads already showing in Google’s results?  Are you offering the same product or service at the same price?  Is there anything that makes your offer more compelling?  If not, then you’re going to struggle.
 
Think of your offer like the quarterback of a football team.  Even with a roster chock full of superstars, the team is going to struggle with a lousy quarterback.  On the flip side, a superstar quarterback can more than make up for a mediocre roster.  The same is true with AdWords advertising.
 
If you do everything else perfectly, but your offer is weak, then your campaign is most likely not going to work.  However, I’ve personally seen campaigns set up incorrectly, but they were still profitable because the offer was so strong.  So the key action item here is to review the competitors’ ads and offers for all of the keywords you found in the previous step.  Then make sure your offer is more compelling for your prospects.
 

3. Do You Have a Sufficient Test Budget?

Very rarely is an advertising campaign profitable right out the gate.  Usually it takes some tweaking to find the best search keywords, bids, ads, and landing pages.  So it’s best to think of the first couple months as your testing period.  If you can break even, then that’s a win because you’ll be able to optimize the campaign to make it profitable.
 
With that mindset, you need to set aside a test budget.  But how much?  That’s one of the most frequently-asked questions that I receive each month.  How much should you invest in Google AdWords?
 
It’s impossible to answer that question without first completing the keyword research using Google’s Keyword Planner Tool (see section above).  The Keyword Tool will give you the estimated cost per click for each of your target search keywords.  That tells you approximately how much you’ll spend when a prospect clicks on your ad.  Next we can use some basic math.
 
If you expect to convert 1% of your visitors into sales, then you’ll need 100 clicks on your ad to generate a sale.  100 multiplied by the estimated cost per click from the Google Keyword Tool will give you the cost per one sale.  For example, your budget to generate 1 sale from a keyword that costs $5 per click will need to be about $500 (100 clicks x $5 = $500).  Of course, this depends greatly on the estimated conversion rate of 1% so I recommend you calculate a range of budgets using different conversion rates.  This will give you an idea for how much you’ll need to spend to generate just one sale.
 

4. Do You Have a Shot At Being Profitable?

Now that you know how much you’ll need for a test budget, you’ll want to double check the numbers.  Do you have a shot at being profitable with your estimated cost per clicks and conversion rates?  Or are you setting yourself up to lose money even at the highest estimated conversion rates?
 
Unfortunately, this step is often overlooked and it can be painful to realize you have no shot at being profitable after you’ve gone through all the work of setting up and testing your campaign.
 

5. Do You Have Sales Tracking?

The final step is to make sure you have a system to track sales from your AdWords campaign.  The only way you’ll be able to measure success is if you track leads and sales generated directly from AdWords.
 
AdWords provides online tracking to see which keywords and ads are generating e-commerce sales and webform submissions (i.e contact forms).  AdWords also recently released offline conversion tracking that allows businesses to upload sales generated off of the internet.  Plus, I recommend phone call tracking so you can see how many calls were generated from AdWords, and how many of them led to sales.

Is Google AdWords Right for You?

If you can answer ‘Yes’ to all 5 questions above, then for the reasons I listed at the beginning of this article, I highly recommend you set up and test a Google AdWords campaign.  If you were shaking your head ‘No!’ to one or more of the questions, then it’s absolutely critical to get those areas fixed (if possible) before you advertise.  Remember, AdWords can be an amazing advertising tool, but only if you can answer ‘Yes’ to all 5 questions above!

  

Optimizing for SEO vs Google AdWords

Today I want to clear up a common misconception about your website.  Scroll down to learn why it’s a mistake to try to optimize the same webpage for both SEO and online advertising.

Why You Can Not Optimize One Webpage

For Both SEO and Advertising 

I realized as I was meeting with a client last week that there’s a common misconception about how to optimize your website for search engine optimization (SEO) and search advertising (i.e. Google AdWords).
 
For both SEO and search advertising, your website plays a critical, yet very different, role.  The misconception is that a single webpage can be optimized for both online marketing tactics.  This is simply not possible and in this article I’ll explain why you need separate pages for SEO versus search advertising.
 

The Many Roles of Your Website

 

The primary role of your website is to convert visitors into leads and customers.  It’s no different than a sales position in your company, and you should judge your website performance accordingly.  Sure, you may love your new, slick design, but does your “upgraded” website drive any more sales than the previous one?  That’s the all important question.
 
Next, assuming your prospects search for your products and services in Google, then your website must also have the appropriate pages for Google to display in the search results.  If your prospect searches for “huarache running sandals” and your website does not have a page about huarache running sandals, then guess what, Google is not going to show your website in the results.  The first step with SEO is to make sure you have a webpage for each of your target keywords.  That’s SEO 101.
 
Finally, if you’re going to advertise, then you need pages on your site that perfectly match the different offers you’re going to make in your ads.  For example, if you advertise a special buy one pair of sandals and get a free running shirt offer, then you better prominently display that on the ad landing page.  If prospects don’t find what they’re looking for within seconds of clicking an ad, then they’ll click back and go to a competitor’s website.
 
So let’s recap:

1. Your website should be designed to convert visitors to sales.
2. To optimize your website for search engines like Google, you must have pages that match the keywords you want to target.  These pages need to be set up properly so Google knows they are 100% relevant to the target keywords.  The goal of your SEO efforts is to first get ranked in Google so you drive traffic to your site.  If you can’t drive traffic, then there’s no one to convert into customer :)
3. To optimize your website for search advertising, you must have pages that match the offer in your ads (which also must match the keywords you’re targeting).  The sole purpose of these pages is to sell.  You’re buying traffic so all you need to worry about with your ad landing pages is converting the traffic into sales.

See how your pages optimized for SEO have different goals than your ad landing pages?  With SEO, your webpage must be set up to get ranked in Google.  Of course, you also need to convert the SEO traffic, but getting ranked is the primary goal.  With advertising, your webpage should be structured with only one goal in mind: get the highest conversion rate possible.
 

Why SEO Pages Do Not Make Great Ad Landing Pages

The temptation is to try to optimize your webpages for both SEO and advertising.  Sure, they are both online advertising tactics.  Plus, your website is an integral component in both.  But they really are different beasts.  A webpage optimized for SEO will typically not be the best landing page for your advertising campaign.
 
For one of my clients, the best ad landing page is simply a video that gives information and presents a compelling sales pitch to buy the product.  There’s no way we could optimize a video page like this for SEO.  On the flip side, the best pages for SEO typically do not convert high enough to be profitable on paid search advertising.
 
This is a very important concept to remember as you get started with online marketing.  Do not fall into the trap of trying to optimize your webpages for both SEO and advertising.  You must create different pages and optimize each tactic separately.

Top 5 Reasons to Invest In SEO Now

There’s a lot of skepticism about whether or not SEO is still a relevant tactic. That’s why in today’s article we address 5 reasons why SEO is (and likely will always be) a great investment for your business.

The Top 5 Reasons to Invest in SEO

 

Does SEO still matter?
 
Given how dramatically the online landscape has changed — more people access the Web through smartphones than desktop, and social media is king among mobile users — it’s natural to wonder whether good-old fashioned SEO tactics have suddenly become obsolete.
 

But don’t worry, the answer is yes, SEO still matters.
 

In fact, good SEO might matter more today than it did a few years ago.
 

Google still processes more than 100 billion searches per month, and more than half of those searches are made from mobile devices. And while some aspects of old-fashioned SEO have been greatly diminished, many of the old rules still ring true today.
 

For example, content is still king, but there’s vastly more content online and more businesses are vying for attention. Marketers and business owners must evolve with the times or risk being left behind.
 

Good SEO doesn’t happen overnight, and getting more active on Facebook won’t replace the value of a great ranking in Google. Read on to learn the top 5 reasons why business owners should still invest in SEO.
 

 

1. SEO is an asset – it’s a good investment since it keeps paying dividends.

See all those people with their noses in their smartphones? They might be texting someone about what their spouse, friends or coworkers said. Or, they might be finding a place for happy hour, researching home improvement ideas or eyeing new running shoes.
 
Mobile technology has greatly affected how people interact with the Internet, and that includes how and when people search for the goods and services they need. Now, people are more likely to use Google when standing in line for coffee, waiting for doctor appointments or riding in cars with friends.
 
Given the mobile nature of Web searches, people are much more likely to visit businesses or buy products online as a direct result of good SEO – and that’s huge.
 
The simple truth is that investing in SEO is a smart business decision. It always has been, and there’s no reason to believe that will change. It’s crucial to view SEO as an investment rather than a purchase. Business owners who continue to invest in good SEO are much more likely to continue connecting with customers online despite seismic shifts in how people interact with the Web.
 

2. SEO helps conversions.

Having a great website that’s fully functional on smartphones and tablets is a must in today’s mobile world – but what good is an amazing website if nobody ever sees it?
 
When your website ranks at the top of Google, people are pre-sold on working with you. Organic results at or near the top of the rankings are often assumed to be authorities in their fields of expertise and make prospects more likely to trust you and therefore more likely to convert.
 
Having good content (remember, content is king) is the foundation of good SEO, and visitors are more likely to become paying customers when your website provides useful, engaging content.
 
The combination of having a solid website and a high ranking in Google is great for your company’s brand. Visitors and customers are both more likely to not only find your business, but to come back again later.
 

3. SEO is a zero sum game. So if you stand still, you’ll lose market share.

Ever play musical chairs? There are never enough seats for everyone in the circle, and when the music stops, someone always loses – and snagging a chair only gets tougher.
 
These days, landing an above-the-fold position in Google is a lot like musical chairs. Google is allocating less space for organic results and more room for PPC ads, local Web directory listings and even direct answers for search queries. Investing in SEO is absolutely vital for staying on the first page of the Google results.
 
Mobile SEO is even more competitive. According to 2015 data from the marketing firm MobileMoxie, only 3 percent of Google searches in the United States return only organic search results. In many cases, Google prevents any organic results from showing above the fold, instead opting to show lists, graphs, PPC ads with extensions, locator maps and more.
 
When the music stops, you want to make sure there’s still a seat for your business!
 

4. It’s not a fad — it will continue to change, but it’s not going anywhere.

Ah, the 1980s… The decade of success is fondly remembered for saxophone solos, fluorescent colors, Showtime basketball and angsty coming-of-age films.
But marketing gurus look back at the 80s and see it as something far more profound – the last days of advertising when the Internet didn’t matter.
 
It seems almost obligatory that people wonder each year whether SEO really matters. Not only has SEO mattered for roughly 20 years, but it will likely evolve and be relevant for decades.
 
Up until the end of the 80s, consumers tended to learn about products via radio, television and print ads, and purchasing decisions were often made in stores.
 
Nowadays, consumers often reach decisions on what to purchase – a moment that Google calls the Zero Moment of Truth, or ZMOT – while browsing websites on their phones. In other words, good SEO is arguably more influential to consumers than the full force of advertising channels from yesteryear.
 

5. Local SEO can be a huge opportunity.

About to leave the grocery store, and you feel like grabbing Indian food on the way home? Or are you out running errands and suddenly remember that you need a new outfit for an upcoming party?
 
In the past, finding on-the-fly answers for spur-of-the-moment impulses was significantly less convenient. Now, thanks to smartphones, consumers can instantly find and compare nearby restaurants, retailers and any other kind of business – and according to research from Google, 50 percent of local searches led to consumers visiting stores on the same day.
 
If you’re a business owner, make sure your company is listed on Google My Business and ensure your business name and contact information are displayed correctly on your website, Facebook page, Bing Local, and any other online channel. You should also register your business on leading online review sites such as Yelp, Angie’s List, Urbanspoon and TripAdvisor. Online review site listings like these are often listed on the first pages of search results.
 
While businesses are starting to put efforts into Local SEO, there is still plenty of opportunity to build yours up before your competitors and now is the time to beat your competitors to the punch.

AdWords Tip: How to Boost Your Quality Score (in 24 Hours)

Yesterday, I helped one of our Marketing Breakthrough members clean up his AdWords account.  Together, we ran some reports and quickly saw that some of the keywords had low Quality Scores.  It didn’t take us long to see what the problem was by looking at the Keyword Status and within 24-hours we improved many keywords from a 5/10 to a 7/10 Quality Score.
 
Want to know how we did this?  It was only about 15-minutes of work and is sure to have a big impact on the campaign performance the rest of the month.
 
First, let’s get up to speed on Quality Score…

 

What is the AdWords Quality Score

The best way to think about the AdWords Quality Score is that it’s Google’s grade for your ad campaign.  If Google thinks your ads are not set up properly, then you’ll get a low grade of 1-3 out of 10.  If your ads are above average, then you’ll get a grade of 7, 8, 9, or even a perfect 10/10.
 
Your grade is then multiplied by your bid to determine your Ad Rank.  So a higher Quality Score leads to a higher Ad Rank, which means you’ll be ranked higher on the page.  If you do the math, you can also see that you don’t need to bid as high as your competitors to outrank them if you have a higher quality score.  For example, if you have a 10/10 quality score while bidding $2, and your competitor has a 5/10 quality score bidding $3, then you’ll outrank your competitor.
 

(10 QS) x ($2 bid) = 20 Ad Rank
(5 QS) x ($3 bid) = 15 Ad Rank

 

Again, the higher the Ad Rank, the better ad position you’ll have in the search results.  So in this example, a $2 bid would outrank a $3 bid.  Clearly, quality score is a huge leverage point in any AdWords campaign and that’s why it was the focus of my call yesterday.
 

How to Check Your Quality Scores

To check your current keyword quality scores, go to the Keywords tab in your AdWords account.  Under the “Status” column, you’ll most likely see “Eligible” along with an icon that looks like a speech bubble.  Click on the speech bubble and you’ll see your quality score, along with information about your expected click through rate, ad relevance, and landing page experience.  All three of those factors are ranked as “average,” “above average,” or the dreaded “below average.”
 
You can also check quality scores by adding the Quality Score Column to your AdWords report, but you won’t see the grades for the three factors above.
 

How We Improved Quality Scores in 24-Hours

When I reviewed the keyword quality score information with my client, we noticed some of the keywords had below average ad relevance. The click through rate and landing page experience were both average, but the ad relevance was dragging us down.
 
Ah ha! We identify an easy problem to fix.
 
If you find yourself in this situation, then navigate over to the Ads tab in your account to draft new ads.  In the new ads, include the keyword you’re targeting in the ad group.  Now, if your ad group has many different phrases, then you have another problem on your hands.  I recommend you restructure your account so only similar phrased keywords are in a single ad group.  That will allow you to match the ads precisely to the keywords.
 
As I mentioned earlier, by simply drafting ads that included the keyword, we were able to improve our keyword quality scores overnight!  Take a look at your keyword quality scores and follow these steps if you also have below average ad relevance.

15 AdWords Stats That Prove It Works

15 Stats That Prove Google Adwords Is A Great Investment For Your Business 

 

Not sure Google AdWords is a good investment for your business?
 
Then consider the 15 stats below, which I organized around frequently-asked questions (FAQs) that I hear from business owners.

 
First things first, if you’re considering search engine advertising, then you need to answer this FAQ…
 

Are My Customers Really Using Search Engines To Make Buying Decisions?

Let’s take a look at some key stats:

• 86% of consumers use the Internet to find a local business (WebVisible survey)
  
  
• 72% of consumers prefer to find information on local merchants via search. (WebVisible survey)
  
  
• 29% of consumers search for local businesses at least every week (BrightLocal survey)

OK, so your customers are searching, but that doesn’t mean you should use Google AdWords.  That leads us to the next common question…
 

Why Use Google AdWords Versus Bing or Yahoo?

I’ll let the stats speak for themselves here:

• Google owns 71% of the search market share. (Netmarketshare.com).  This stat alone answers the question, but we won’t stop at just search.  Here are some stats about Google’s Display network…
  
  
• Google owns the world’s largest online display advertising network. (comScore)
  
  
• Google display campaigns reach 80% of global internet users. (Google Benchmarks and Insights)
  
  
• Consumers exposed to display ads are, on average, 155% more likely to search for brand- and segment-specific terms. (Specific Media)

Before we move on, here’s one more stat that is important to understand:

• About 97% of Google’s total revenues come from advertising. (Google Investor Relations)

Why is this stat so important?  It highlights the importance of Google AdWords to Google’s business.  Since Google depends so greatly on Google AdWords, that means Google’s focus and priority is on maintaining and continually improving the AdWords tool.  This is important, especially today when we see so many complaints about Bing and Yahoo support.
 
Now, if you’re familiar with search engine optimization, then you’re probably asking this next question…
 

Why Not Just Invest in SEO?

Unfortunately it’s not quite that simple, as the following stats highlight:

• 89% of the traffic generated by search ads is not replaced by organic clicks when ads are paused. (Google Research)
  
  
• For high commercial intent search queries, the top three ad spots take about 40% of the clicks on the page. (The War on Free Clicks)
  
  
• 98% of searchers choose a business that is on page 1 of the results they get. (BrightLocal).  This emphasizes the importance of ranking on the first page of Google.  If you’re investing in SEO (which I highly recommend for many of the same reasons listed here), then advertising is yet another way to get your business on the first page to ensure you in front of 98% of your audience.

And, of course, we need to address the most important question…
 

Do Google AdWords Campaigns Really Work?

When set up and managed correctly, then businesses can see strong return on investment from Google AdWords, as indicated by the following stats:

• Businesses make an average of $2 in revenue for every $1 they spend on AdWords. (Google Economic Impact Report)
  
  
• 72% of AdWords marketers plan to increase their PPC budgets (Search Engine Watch).  This is a strong indication that those businesses were generating positive ROI, because if they were not, then they wouldn’t increase their budgets.
  
  
• 70% of mobile searchers call a business directly from Google Search. (Expandedramblings.com)
  
  
• 70% of mobile searches result in action being taken within an hour. (Mediative Labs)

Of course, there are a lot of factors that determine the success of a Google AdWords campaign so these stats should not imply that every ad campaign will be profitable.  The reality is that you must set up and manage your ads correctly to see positive results.

Data vs. Emotion: How to Avoid Bad Marketing Decisions

 

In the past, when you published an update on your Facebook business page, it would reach a large percentage of all of your fans, but those days are long gone.  Now businesses are forced to pay for that same distribution that was once free.

 

In response to Facebook's changes, Eat24 is threatening to jump ship and close down their Facebook fan page at 11:59 PM tonight.  What do you think, is that a smart move?  When things change, do you think it's best to pack your bags and move elsewhere?

 

How you answer that question, reveals a lot about you and how you approach business and marketing.  In this article, I'll explain why change is actually a good thing for your business, and how to avoid making a big mistake like Eat24 is on schedule to make tonight.

 

Change Equals Opportunity

Here's the reality with digital marketing: things change fast!

 

Google constantly updates their search algorithm and the layout of their search results.  Ad networks, tactics, and formats are constantly evolving.  New devices like smartphones and wearables are now forcing change in nearly every digital marketing tactic.  And a hot new social media platform is bound to pop up any minute now.

 

Change is often scary, so most people avoid it at all costs.  But in business and marketing, change equals opportunity!  Every time Google shakes up the search results, you have an opportunity to overtake your competitors.  If you're one of the first businesses to try a new ad format like YouTube's TrueView ads, then you'll reap the benefits of low cost, targeted traffic before your competitors.  Or, in the case of Eat24, if you realize Facebook is now a highly targeted ad platform, and you change your tactics accordingly, then you'll think twice about deactivating your account.

 

It's all about perspective.  Sure, it was a heck of lot better to get free exposure via Facebook than it is to pay for it now.  But doesn't that also mean it's now harder for other businesses to reach your prospects and customers?  When Facebook changed their platform, they gave some businesses a real competitive advantage.

 

Use Data (Not Emotion) to Guide Your Marketing Decisions [Tweet this]

I'll admit, I have no idea if Eat24 is getting any return on their Facebook marketing.  I didn't even know who they were before I stumbled on their shared article.  So I guess their PR stunt worked to some extent.

 

But based on their article, they are making their decision to leave for all the wrong reasons.  I hear similar complaints all the time from business owners regarding Google algorithm updates, Yelp hiding reviews, and rising AdWords costs.  It's OK to get frustrated, but don't let emotion guide a big marketing decision.  Instead, let the data do the talking.

 

Google Analytics allows you to track all of your marketing channels so you can evaluate the return on investment from your campaigns.   Once you're tracking your campaigns, then you can make an informed decision.  For example, Eat24 should be able to see how much traffic is coming from Facebook, and more importantly how much is converting to sales.  Based on that data, it'll be clear if they can afford to invest in Facebook ads to continue that channel.

 

If it's profitable, then it doesn't make sense to shut it off.  As I'm sure you've heard, and as my wife repeatedly reminds me, "Don't throw the baby out with the bathwater." :)