Do Not Use Google AdWords Unless...

Do Not Use Google AdWords Unless You Answer ‘Yes’ To These 5 Questions 

If you’ve been following me for a while then you know I love Google AdWords. AdWords search advertising is one of the most targeted forms of advertising because you can show your ads when your prospects are in the act of searching for your product or service.  It doesn’t get much better or easier than that when you’re trying to match your offer to what your prospect is looking for.

 
AdWords also provides excellent reporting and tracking tools to measure return on investment.  Oh and there’s no minimum investment to get started, and you only pay when prospects actually click on your ads… See what I mean? AdWords can be an amazing tool to drive leads and sales for your business.
 

With that said, I’ll be the first to admit that AdWords is NOT right for every business.  Whenever I talk to a business struggling to profit from AdWords, then 9 times out of 10 it’s because they are not following best practices.  However, there are a handful of cases when AdWords is simply not a good fit.  So in this article, I’m going to walk through the 5 questions to answer to make sure AdWords is right for YOUR business.
 

1. Are Your Prospects Searching in Google?

This one should be obvious.  The only way AdWords search advertising is going to work is if your prospects are going to Google.com and searching for your product or service.  If no one is searching for your products or services, then no one is going to see your ads.  That’s pretty straight forward.
 
However, we need to take this one step further.  There are really two types of searches:

1. Searches to do research
2. Searches to do shopping

Since the #1 goal of advertising should be to get customers, we’re primarily concerned with the shoppers.  Researchers will click on ads, but they don’t tend to buy anything.  Keep this in mind as you’re using Google’s Keyword Planner Tool to find out IF (and then what) your prospects are searching in Google.com.
 

2. Do You Have a Compelling Offer?

Assuming your prospects are searching to buy what you have to sell, then the next step is to review the competitive landscape.  How does your offer stack up to all the other ads already showing in Google’s results?  Are you offering the same product or service at the same price?  Is there anything that makes your offer more compelling?  If not, then you’re going to struggle.
 
Think of your offer like the quarterback of a football team.  Even with a roster chock full of superstars, the team is going to struggle with a lousy quarterback.  On the flip side, a superstar quarterback can more than make up for a mediocre roster.  The same is true with AdWords advertising.
 
If you do everything else perfectly, but your offer is weak, then your campaign is most likely not going to work.  However, I’ve personally seen campaigns set up incorrectly, but they were still profitable because the offer was so strong.  So the key action item here is to review the competitors’ ads and offers for all of the keywords you found in the previous step.  Then make sure your offer is more compelling for your prospects.
 

3. Do You Have a Sufficient Test Budget?

Very rarely is an advertising campaign profitable right out the gate.  Usually it takes some tweaking to find the best search keywords, bids, ads, and landing pages.  So it’s best to think of the first couple months as your testing period.  If you can break even, then that’s a win because you’ll be able to optimize the campaign to make it profitable.
 
With that mindset, you need to set aside a test budget.  But how much?  That’s one of the most frequently-asked questions that I receive each month.  How much should you invest in Google AdWords?
 
It’s impossible to answer that question without first completing the keyword research using Google’s Keyword Planner Tool (see section above).  The Keyword Tool will give you the estimated cost per click for each of your target search keywords.  That tells you approximately how much you’ll spend when a prospect clicks on your ad.  Next we can use some basic math.
 
If you expect to convert 1% of your visitors into sales, then you’ll need 100 clicks on your ad to generate a sale.  100 multiplied by the estimated cost per click from the Google Keyword Tool will give you the cost per one sale.  For example, your budget to generate 1 sale from a keyword that costs $5 per click will need to be about $500 (100 clicks x $5 = $500).  Of course, this depends greatly on the estimated conversion rate of 1% so I recommend you calculate a range of budgets using different conversion rates.  This will give you an idea for how much you’ll need to spend to generate just one sale.
 

4. Do You Have a Shot At Being Profitable?

Now that you know how much you’ll need for a test budget, you’ll want to double check the numbers.  Do you have a shot at being profitable with your estimated cost per clicks and conversion rates?  Or are you setting yourself up to lose money even at the highest estimated conversion rates?
 
Unfortunately, this step is often overlooked and it can be painful to realize you have no shot at being profitable after you’ve gone through all the work of setting up and testing your campaign.
 

5. Do You Have Sales Tracking?

The final step is to make sure you have a system to track sales from your AdWords campaign.  The only way you’ll be able to measure success is if you track leads and sales generated directly from AdWords.
 
AdWords provides online tracking to see which keywords and ads are generating e-commerce sales and webform submissions (i.e contact forms).  AdWords also recently released offline conversion tracking that allows businesses to upload sales generated off of the internet.  Plus, I recommend phone call tracking so you can see how many calls were generated from AdWords, and how many of them led to sales.

Is Google AdWords Right for You?

If you can answer ‘Yes’ to all 5 questions above, then for the reasons I listed at the beginning of this article, I highly recommend you set up and test a Google AdWords campaign.  If you were shaking your head ‘No!’ to one or more of the questions, then it’s absolutely critical to get those areas fixed (if possible) before you advertise.  Remember, AdWords can be an amazing advertising tool, but only if you can answer ‘Yes’ to all 5 questions above!

  

Optimizing for SEO vs Google AdWords

Today I want to clear up a common misconception about your website.  Scroll down to learn why it’s a mistake to try to optimize the same webpage for both SEO and online advertising.

Why You Can Not Optimize One Webpage

For Both SEO and Advertising 

I realized as I was meeting with a client last week that there’s a common misconception about how to optimize your website for search engine optimization (SEO) and search advertising (i.e. Google AdWords).
 
For both SEO and search advertising, your website plays a critical, yet very different, role.  The misconception is that a single webpage can be optimized for both online marketing tactics.  This is simply not possible and in this article I’ll explain why you need separate pages for SEO versus search advertising.
 

The Many Roles of Your Website

 

The primary role of your website is to convert visitors into leads and customers.  It’s no different than a sales position in your company, and you should judge your website performance accordingly.  Sure, you may love your new, slick design, but does your “upgraded” website drive any more sales than the previous one?  That’s the all important question.
 
Next, assuming your prospects search for your products and services in Google, then your website must also have the appropriate pages for Google to display in the search results.  If your prospect searches for “huarache running sandals” and your website does not have a page about huarache running sandals, then guess what, Google is not going to show your website in the results.  The first step with SEO is to make sure you have a webpage for each of your target keywords.  That’s SEO 101.
 
Finally, if you’re going to advertise, then you need pages on your site that perfectly match the different offers you’re going to make in your ads.  For example, if you advertise a special buy one pair of sandals and get a free running shirt offer, then you better prominently display that on the ad landing page.  If prospects don’t find what they’re looking for within seconds of clicking an ad, then they’ll click back and go to a competitor’s website.
 
So let’s recap:

1. Your website should be designed to convert visitors to sales.
2. To optimize your website for search engines like Google, you must have pages that match the keywords you want to target.  These pages need to be set up properly so Google knows they are 100% relevant to the target keywords.  The goal of your SEO efforts is to first get ranked in Google so you drive traffic to your site.  If you can’t drive traffic, then there’s no one to convert into customer :)
3. To optimize your website for search advertising, you must have pages that match the offer in your ads (which also must match the keywords you’re targeting).  The sole purpose of these pages is to sell.  You’re buying traffic so all you need to worry about with your ad landing pages is converting the traffic into sales.

See how your pages optimized for SEO have different goals than your ad landing pages?  With SEO, your webpage must be set up to get ranked in Google.  Of course, you also need to convert the SEO traffic, but getting ranked is the primary goal.  With advertising, your webpage should be structured with only one goal in mind: get the highest conversion rate possible.
 

Why SEO Pages Do Not Make Great Ad Landing Pages

The temptation is to try to optimize your webpages for both SEO and advertising.  Sure, they are both online advertising tactics.  Plus, your website is an integral component in both.  But they really are different beasts.  A webpage optimized for SEO will typically not be the best landing page for your advertising campaign.
 
For one of my clients, the best ad landing page is simply a video that gives information and presents a compelling sales pitch to buy the product.  There’s no way we could optimize a video page like this for SEO.  On the flip side, the best pages for SEO typically do not convert high enough to be profitable on paid search advertising.
 
This is a very important concept to remember as you get started with online marketing.  Do not fall into the trap of trying to optimize your webpages for both SEO and advertising.  You must create different pages and optimize each tactic separately.

15 AdWords Stats That Prove It Works

15 Stats That Prove Google Adwords Is A Great Investment For Your Business 

 

Not sure Google AdWords is a good investment for your business?
 
Then consider the 15 stats below, which I organized around frequently-asked questions (FAQs) that I hear from business owners.

 
First things first, if you’re considering search engine advertising, then you need to answer this FAQ…
 

Are My Customers Really Using Search Engines To Make Buying Decisions?

Let’s take a look at some key stats:

• 86% of consumers use the Internet to find a local business (WebVisible survey)
  
  
• 72% of consumers prefer to find information on local merchants via search. (WebVisible survey)
  
  
• 29% of consumers search for local businesses at least every week (BrightLocal survey)

OK, so your customers are searching, but that doesn’t mean you should use Google AdWords.  That leads us to the next common question…
 

Why Use Google AdWords Versus Bing or Yahoo?

I’ll let the stats speak for themselves here:

• Google owns 71% of the search market share. (Netmarketshare.com).  This stat alone answers the question, but we won’t stop at just search.  Here are some stats about Google’s Display network…
  
  
• Google owns the world’s largest online display advertising network. (comScore)
  
  
• Google display campaigns reach 80% of global internet users. (Google Benchmarks and Insights)
  
  
• Consumers exposed to display ads are, on average, 155% more likely to search for brand- and segment-specific terms. (Specific Media)

Before we move on, here’s one more stat that is important to understand:

• About 97% of Google’s total revenues come from advertising. (Google Investor Relations)

Why is this stat so important?  It highlights the importance of Google AdWords to Google’s business.  Since Google depends so greatly on Google AdWords, that means Google’s focus and priority is on maintaining and continually improving the AdWords tool.  This is important, especially today when we see so many complaints about Bing and Yahoo support.
 
Now, if you’re familiar with search engine optimization, then you’re probably asking this next question…
 

Why Not Just Invest in SEO?

Unfortunately it’s not quite that simple, as the following stats highlight:

• 89% of the traffic generated by search ads is not replaced by organic clicks when ads are paused. (Google Research)
  
  
• For high commercial intent search queries, the top three ad spots take about 40% of the clicks on the page. (The War on Free Clicks)
  
  
• 98% of searchers choose a business that is on page 1 of the results they get. (BrightLocal).  This emphasizes the importance of ranking on the first page of Google.  If you’re investing in SEO (which I highly recommend for many of the same reasons listed here), then advertising is yet another way to get your business on the first page to ensure you in front of 98% of your audience.

And, of course, we need to address the most important question…
 

Do Google AdWords Campaigns Really Work?

When set up and managed correctly, then businesses can see strong return on investment from Google AdWords, as indicated by the following stats:

• Businesses make an average of $2 in revenue for every $1 they spend on AdWords. (Google Economic Impact Report)
  
  
• 72% of AdWords marketers plan to increase their PPC budgets (Search Engine Watch).  This is a strong indication that those businesses were generating positive ROI, because if they were not, then they wouldn’t increase their budgets.
  
  
• 70% of mobile searchers call a business directly from Google Search. (Expandedramblings.com)
  
  
• 70% of mobile searches result in action being taken within an hour. (Mediative Labs)

Of course, there are a lot of factors that determine the success of a Google AdWords campaign so these stats should not imply that every ad campaign will be profitable.  The reality is that you must set up and manage your ads correctly to see positive results.

Digital Marketing "Summer Tune-Up" (3 Simple Questions)

 

Before summer speeds by and we’re officially into the fall season, I recommend taking some time now to tune up your marketing so you have a strong finish to 2015. Before we know it, the holiday season will be here… and then with the blink of an eye, the ball will drop in Times Square.

 

To help you assess your digital marketing and make fast improvements I put together the following 3-question “summer tune-up.”

 

Question 1: Where Can You Get More Website Traffic?

First, look at what’s already working and find ways to improve those campaigns.  What are you doing now that is driving traffic to your website? For example, if SEO is working (generating leads and sales), then determine how you can improve your current rankings and expand to even more relevant keywords.

This sounds overly simple, but do not skip this step!  It’s easy to overlook these easy opportunities to improve your marketing because they are typically not very exciting.  Personally, I find it hard to rally behind “doing more of what we’re already doing,” but the reality is that it’s by far the cheapest and most effective option.

Expanding into new territory is nearly always more expensive and more time consuming so focus on what’s already working first.  Then once you’ve maxed out a particular marketing tactic, then review your options to expand.

Second, assess what’s missing.  What are you not doing that could be driving traffic to your website? For example, if you’re using AdWords Search advertising, then consider expanding to Bing Ads to get even more exposure when your prospects are searching in Bing or Yahoo.  Or if you’re advertising in AdWords and Bing, then look into launching an ad campaign on Facebook.

 

Question 2: How Can You Increase Your Website Conversions?

Driving traffic to your website is only half the battle in digital marketing, yet it’s where most businesses invest most of their time and resources.

The second half, which is arguably the more important half, is converting that traffic into leads and sales.

Consider this example.  One business invests in marketing to drive 1,000 visitors to their website and converts 1% into customers.  A competitor invests half as much to get 500 visitors , but their website converts 2% into customers. Both businesses generate 10 customers, but the competitor invested only half as much to get the same number of customers!  If everything else is equal then the competitor is twice as profitable and can now afford to invest to drive even more traffic.

Can you see now how important it is to focus on improving your website conversions?

Now let’s review your website.  Do you have what’s called a “lead magnet” to capture contact information from website visitors?  A lead magnet is a free offer (report, white paper, video, coupon).

Note that a lead magnet is not an email newsletter subscription!  Email newsletters are not as compelling all by themselves and only a very very small percentage of your visitors will sign up.  Instead of an offering your email newsletter directly, offer a report that provides information or reveals a secret your ideal prospect needs to know. And when people opt-in for this report, they’ll also receive a subscription to your email newsletter.

If you already have a lead magnet, then take a closer look at it.  Could you make it more compelling? Can you offer more lead magnets that more closely match each of your different customer avatars?

 

Question 3: How Can You Improve Your Digital Marketing Tracking?

I’m not going to waste time in this article explaining the importance of tracking. Most people know it’s critical.  The problem is many businesses don’t take the time to set it up correctly, which means they can’t accurately measure the results of their marketing campaigns.

Here are the 3 key components you need to track your digital marketing:

1. Google Analytics to measure visitors and their activity on your website
   
   
2. Phone tracking to measure number of calls for each of your marketing channels
   
   
3. CRM (customer relationship management) tracking to measure leads and sales for each of your marketing channels

If you’re missing any of the components above, then set them up in the order they are listed.

The thing about tracking is it’s not retroactive.  That means if you’re investing in marketing now without tracking, then there is no way to determine which campaigns were profitable and which were losing money.  Only after you set up tracking can you start to calculate your return on investment (ROI).  That’s why I always recommend businesses get their tracking set up as soon as possible.

Google Offers Guidebook for AdWords Updates

Google AdWords has added a handy paid search how-to guide to its Learn tab to help users who are feeling overwhelmed by the company’s constant stream of AdWords updates.

The helpful new tool, called the Google Best Practices series, is located in the Help section of AdWords. The series offers actionable advice on how to best use AdWords products for successful paid search and will act as the company’s official AdWords guidebook. Google Best Practices encompasses all areas of paid search, from optimizing keywords to measuring analytics.

Additionally, Google has added a timeline tool to make new features and changes more accessible. The timeline lists all AdWords updates chronologically. Since AdWords updated more than 200 times last year, a time-ordered list will help users stay abreast of changes without spending time searching for applicable updates. The timeline will offer brief descriptions of each new product, features, and updates along with links for more information.