7 Common Pitfalls Of Google Display Network Campaign Management

The Google Display Network has been around for a long time now, yet marketers continue to make many of the same mistakes over and over again. Here are seven common issues that can arise when running a display campaign if you don’t stay on the ball.

1. Unnecessary Pausing Of Keywords

You notice that your display campaign has suddenly started spending a lot more money and your cost-per-conversion has tripled. What’s the first thing you look at?
A lot of people would tend to go straight to the keywords (if targeting contextually) and try to pinpoint the highest spending term to either lower the bid on it or pause it. This is the wrong place to be looking.
If you notice a high surge in spend, always go to your placements tab and evaluate the domains your ads have been showing on. One keyword may well have triggered an irrelevant or new placement, but this doesn’t mean that the keyword needs to be paused.
Often, you can either exclude the placement or add a bid multiplier to it to positively or negatively impact its bid. Don’t forget to look back over a longer time period to see if there are any placements that have been underperforming for a long time — these can be excluded.

2. Not Adjusting Keyword Level Custom Bids

As part of the Enhanced Campaigns rollout last year, Google added a new feature whereby you could apply custom bids to one of your targeting methods and then use bid adjustments to further refine bids for your other combination targeting methods.
If you haven’t changed your keyword-level bids since then, you’ll notice that when you do, it won’t let you until you enable custom bids on them. If you hadn’t made the choice, AdWords will have taken your ad group level bid at the time.

How to enable custom bids

Switch on custom bids at keyword level and start optimizing each keyword! Once you’ve assessed the types of placement coming in at keyword level, you’ll have a better idea of which keywords are performing well (or not).
From here, you can adjust your bids to achieve better results overall. Too often, marketers forget to regularly adjust their keyword-level bids on display campaigns. If you’re not working toward direct response, you can still be adjusting bids to try to gain maximum traffic for your budget.

3. Not Making Use Of Bid Adjustments

Related to the above point, bid adjustments often get overlooked!
You can only set your custom bid for one targeting method; if you’re doing keyword targeting, you’ll need to choose this as your custom bid as bid adjustments (by %) can’t be made in the keywords tab.

How to change bid adjustments for your targeting methods

If you’re doing combination targeting, you’ll want to make regular bid adjustments based on performance to either bid a specified percentage more or less for certain placements, topics or interest categories.
Google has made things much easier for us to further refine our combination bidding, so start taking advantage of it.

4. Having A Static Strategy & Structure

When was the last time you added a new ad group to your display campaign? A while ago? Thought so! Our search campaigns evolve with time, and we’re always adding in new features — but people can forget to do the same with the GDN.
Model your display campaign on David Beckham’s strategy: change and adapt with the latest trends, or set them yourself to stay ahead of the competition!

Test new approaches as often as Beckham changes his hair style.

• Make sure you’re testing out new options available to you such as in market segments and affinity categories which give you increased coverage for your campaigns but a more niche-level of targeting.
• Experiment with bid multipliers for location, device, time-of-day and age, and expand your strategies based on these results. You’ll almost certainly be looking into these different bidding strategies for your search campaigns, so don’t neglect them in your display campaigns!
• Expand your keyword lists; display ad groups have the same limits as search ones now, so you’re no longer capped at 50 keywords.

This next one takes the biscuit for the worst common mistake!

5. Only Utilizing Image Ads

Marketers often forget about text ads — at their own peril. If you’re not utilizing text ads, that means you’re not gaining full exposure on the GDN, as a significant number of sites only allow text ads to be shown.
Text ads have been shown to give great direct response, so they are definitely worth adding into your campaigns. Keep up-to-date with the latest developments in this area, too, as there are some exciting changes coming which will impact the look and feel of text ads!

6. Not Testing Ads

This is another common pitfall, and display campaigns sadly get overlooked in this area. It’s important to test:

• Different sets of image ads
• At least three text ads per ad group
• A variety of image ad sizes (including the newer half page and mobile ads)
• Different styles of image ads such as the new engagement style ads

These are just a few ideas of things to look at, but you get the idea.
For those with a particularly static display campaign, image ads can now be up to 150kb in size, so you can get some much better quality image ads in your account now compared to the 50kb limit that had been set in the past!

7. Expecting The Same Results As From Search Campaigns

Display campaigns can be short lived, if you approach them with the wrong expectations. When starting up a GDN campaign, you need to approach it with the understanding that it will not yield the same results as your search campaigns.
Clickthrough rates will be lower, conversion rates will be lower, the volume of conversions will be lower, etc. You need to launch your campaign with a goal of either raising awareness or trying to gain direct response — and if you’re looking for direct response, you’re going to need to set different goals than those of your main search campaigns.
The GDN will give you that additional reach you need whilst also offering you a lower cost-per-click in many cases compared to your main search campaigns, but you’ll need to continually experiment with all the options available to you to make it work in the right way for you. Don’t give up — keep testing new things!

To Sum Up

There are more common mistakes, but these are some of the main ones I come across when looking at display campaigns that come to the agency where I work.
Display isn’t just something you switch on and leave running, it’s something that takes a lot of fine tuning to get working the way you want it to, and with that, you need to make sure you’re giving it enough attention and budget in relation to your search campaigns. If you’re not running any GDN campaigns yet, hopefully, this will give you a few pointers ahead of getting started!

Photo Image Credit: archives.deccanchronicle.com 

Article Credit :SearchEngineLand.com

Better Ads via Better Sitelinks

Sitelinks are an important part of successful ads.  They show value to potential customers before a click occurs, while also being (along with other extensions) a factor of ad rank.  User interaction with sitelinks is so strong that you should consider them a basic part of your ad text - title, description, display URL and sitelinks.  Optimize the messaging in this space routinely, just as you do with ad text.

Many advertisers aren’t taking advantage of this excellent feature just yet, so before we start optimizing you may need to implement them.  Adding sitelinks boosts the average CTR on an ad by 10-20% (+20-50% when the search is one of your branded terms), so that implementation should be time well spent.

Make sure to have at least six active sitelinks for desktop and four active sitelinks for mobile, but remember that you can go all the way up to twenty total per ad group or campaign.  Sitelinks allow 25 characters for the link itself, and that space allows for testing.  We’ve found that somewhat shorter sitelinks are the most effective, though, so try to keep them closer to 18-20 characters for desktop and 12-15 characters for mobile.

We think sitelinks are a great proven feature, and we also think that they can be made better.

Reporting on Sitelinks

Start by knowing how you’re doing.

When reviewing these statistics, remember to compare sitelinks to one another and not to overall ad performance (as CTR on sitelinks is almost universally lower than a click on an ad, even though an ad with sitelinks will perform better than an ad without sitelinks).  You can also look at a sitelink’s contribution to the entire creative.  If you segment by “This Extension vs. Other” you can see if that extension is encouraging clicks on the headline or other links.

Identify your strong performers in terms of CTR (on the link itself or the surrounding ad), conversion rate, and conversion volume to establish a baseline of what target you can shoot for with low performers.  If certain sitelinks aren’t receiving a lot of impressions they’ve been passed over by the system, which means that you could probably work on improving those first.

(Quick aside - Beyond normal reporting, it’s also a good idea to do a simple sense check.  Are those the six {or twenty} pages that would be the most useful for your customers?  Even if CTR or impressions are low, is there a minority of your users that will find that sitelink very useful?  You may want to keep that link in place for them.)

Once you’ve found what’s not working, try out new text to improve performance.  If CTR is fine but your conversion rate is lagging, you could be sending traffic to the wrong page or setting user expectations incorrectly with a misleading link.  As with your ads, even top performers could potentially be improved upon.  Think about something new you may want to try.

When viewing your sitelink data, the info is available at the ad, ad group, campaign, and account level.  Add or remove these columns on the Ad Extensions tab to determine just how specific you want your info to be.

Testing Your Sitelinks

Pure A/B testing isn’t possible because each sitelink must point to different content.  When you’re identifying what’s lagging behind, recognize that other variables can muddle your results (things like ad tests, bid changes or seasonality).  You can try out variations of sitelinks in different campaigns or sets of ad groups to see what works better, but it’s still not going to be a perfect solution.  Recognize the imperfection of this whenever reviewing your results.

Sitelink testing shouldn’t be as frequent as your ad testing (due to the lack of A/B testing).  Monthly or quarterly reviews might make sense for you, depending on your volume.

Apply ad copy testing principles to your new sitelinks.  Think of distinct calls to action and benefits that relate to a user’s search and the page you’re directing them to.  You can also take lessons from previous ad tests and apply them.  For example, you can use losing (but still strong) ad copy as your sitelinks or their descriptions.

Sitelinks with Additional Detail

You also have the option to add additional detail to your sitelinks, which is great opportunity to prove value to customers before they click.  At present, sitelinks automatically serve descriptions where appropriate.  That feature is going away in the near future, though, so add in descriptions yourself sooner rather than later.

Mobile Sitelinks

Try to speak to mobile users.  Think about mobile intent and how it differs from desktop, and then reflect that way of thinking in your sitelinks.  You’ll also want to keep mobile sitelinks shorter (to around 12-15 characters) to ensure they aren’t cut off.

Closing

You can show users valuable information about your site right in your ads via sitelinks.  It’s imperative that they’re present, and once they’re there you should focus on making them as good as they can be (just as you do with the ads themselves).  Sitelinks not only increase the relevance of your ads, they increase the relevance of the user experience you deliver after the click.

Start The New Year With A PPC Health Check: Part 2

Welcome to Part 2 of my PPC Health Check series! I covered account structure, settings, conversion tracking and budgets. Today’s piece will help you understand the areas you need to be checking with regard to keywords, ads and performance.

Reviewing a campaign properly isn’t something that is done in 20 minutes — you’ll need to spend hours checking these things over in detail, depending on how large your account is. Please keep this in mind when checking over your own accounts.

As a further point on ad extensions, below is a great example of an ad that almost has it all (for the adventure holiday company Alpine Elements). Social extensions and seller reviews are missing, but it’s making use of some great image extensions that show the core areas of their business: call extensions, communication extensions, site links and site link descriptions.

If only all ads could take up this much space! You’ll mostly only be able to achieve this on your brand terms as they’ll always be in high positions, but it’s worth trying to add all these extensions to all your campaigns.


Here’s an example of an ad with seller reviews and social extensions. Looks pretty good, doesn’t it? These kind of extensions really make a brand stand out as trustworthy and reliable, and will almost certainly be leading more people to click on one advert over another.



This PPC Health Check series has just covered the main areas you should be looking into — but there are also many other charts you could run for your account to determine whether it’s still in a healthy state or not with regard to performance. This post is primarily focused on paid search campaigns; you will need to look at some additional factors when analyzing campaigns on the Google Display Network.

While this series has focused on settings and the fundamentals of any campaign, it’s important to note that to improve performance in your campaign’s year-on-year, you need to be taking advantage of the many new campaign types that are available such as dynamic search ads, product listing ads, remarketing lists for search ads (RLSA) and dynamic remarketing. These will all help you gain additional market share in the year ahead.

Features within AdWords change frequently so it’s important to sign up to regular AdWords newsletters (and watch this column) to be kept updated on anything new that might be useful for your account. If you stay stagnant for too long you’ll be left behind in this industry and end up miles behind your competitors; regular knowledge updating and health checks are a necessity!