Why Local SEO Might Be the Best Investment You Ever Make

Remember the days that you had to Google a place for lunch before you left the house earlier that day? Or, take it even further back and think about a time that you opened up the phone book to find the closest hardware store.

The growth of mobile technology has made it possible for us to search for nearby businesses literally at the exact moment we need them. If you decide you have a craving for ice cream while walking around downtown, you can take out your phone and simply type in “ice cream shops near me” and be given a list of local spots to indulge in your favorite sundae.

These local search results are an amazing opportunity for businesses to generate traffic and prospective clients in the geographic area they serve, making them ideal prospects. That’s why local SEO is such an important part of any small business’ digital marketing strategy.

Moz recently released their 2017 Local Search Ranking Factors Report that details the elements that affect local SEO. With the updates to this report and the growing importance of local SEO, I figured it would be a good idea to get our SEO analysts to weigh in on ways to improve local SEO. Read on below to find out their top 6 tips for improving your rankings in search results. 

1. Verify and Optimize Your Google My Business Profile Page

It’s important to ensure your Google My Business Profile is set up correctly and maintained for accuracy. Local search results feature the most relevant results for each search. If your business information is complete and accurate, then it’s much easier and more likely that Google will match you to the right searches.

Make sure that you have entered all of the correctly business information into Google My Business. You should select the profile category that most accurately describes your business and verify your location(s). Make sure that when someone looks at your profile they know what you do, where you are, and when they can visit you. List your updated hours, phone number, and any other relevant contact information in your profile.

And it’s important to keep this information up to date. For example, if you’re closed for a holiday, you should make sure that’s in your profile so it says you are closed at that time. Or, if your phone number or location changes, this needs to be updated as well.

2. Get Your "NAP" in Order

If you want your business to rank at the top of the local maps results, it's critical that you keep your "NAP" consistent. NAP refers to your business Name, Address, and Phone number.

You'll want to keep your NAP consistent anywhere you can, including:

• Your website - make sure to include your NAP on the footer of your website so it's on every page
  
  
• Business profiles and directory listings - you can use MozLocal to check for any errors

And if you've ever changed business names or addresses or phone numbers, then you'll want to search for instances of old/outdated info and get it updated.

3. Get LOTS of Citations

"Citations" are mentions of your NAP across different websites and listings. Here are the steps we recommend for getting lots of citations.

1. Submit to the major data aggregators. You can do this via several companies including MozLocal or YEXT or BrightLocal or AdviceLocal. The best deal we've found is BrightLocal which is $55/year.
   
   
2. Get listed in lots of directories. Focus on local, national and industry-specific directories.
   
   
3. Publish press releases. By including your NAP in the byline of your release, you can get dozens or even hundreds of citations when your press release is republished online. You can read about this approach in this case study here.

4. Get Reviews and Respond to Them

Whether customers are finding your business on social media or simply searching in Google, one of the first things they see is your business reviews. This can instantly put a good or bad taste in their mouth, depending on what those reviews say.

From eating at a new restaurant to buying new clothes or choosing a doctor, people are reading reviews. Positive reviews on social media and Google My Business can show your potential customers that your past clients trust you and believe in the product and services you have to offer. By asking your past customers for reviews, you will not only be helping your local SEO, but you will also be helping attract more people to your business.

You can add another layer to this by making sure to respond to reviews. If someone leaves you a positive review, thank them. If for some reason someone leaves a negative review, make sure to promptly provide a response that is nice, professional, and explains why you feel that’s not correct. By connecting with your customers, it shows that you care about their opinions.

5. Optimize Your Website for Service + Geographic Keywords

One way to improve the likelihood of ranking in Local Search Results is to make sure that the pages on your site are optimized.

One of the biggest mistakes businesses make is having one “Services” page on their website that lists all of the different products or services you have available.

It is much more SEO-friendly to have separate service area pages for each of the services your business offers. That way, when people are looking for a specific service of yours, that specific page can rank in Google. In addition, if you operate in multiple towns, then you may want to add "service area" pages focused on each of the 5-10 primary towns within your service area.

It’s also extremely important that the title tags and meta descriptions on your site are optimized.

Think of the title tags and meta descriptions on your site as key real estate to promote and describe your business. Title tags can have geographical keywords in them to promote your site to the areas you want to rank in. Meta descriptions can be a little longer and have more descriptive keywords to relay the message your title tags are already saying.

Ultimately, both title tags and meta descriptions can serve as perfect billboards in search results that illustrate your business’ services and improve your SEO presence.

6. Avoid Keyword Stuffing

There has been a long standing belief (mainly through black-hat SEOs) that adding multiple cities or ZIP code keywords into the footer of your website helps boost the ranking of a website for different location-based search queries. At one time this actually worked.

However, Google is smarter than that. They have since released algorithm updates which have penalized sites who try to manipulate the search engine with this frowned-upon technique. Therefore, if you stuff keywords into your site it can actually hurt your rankings rather than help them.

“Facebook Home” Keeps Google, Search Is Harder To Reach

Pick your survey, and one of the top activities on a smartphone is to use Facebook. That’s what the new Facebook Home is all about, making it easier for Facebook users to get Facebook. But it also makes another top activity — search — harder to do.
On Android devices, search is almost always just one touch away. Most current devices have a Google Search bar at the top, while older devices have the old-style search button at the bottom.
Facebook Home turns search into at least a two-touch, or two-step, process. It doesn’t appear to be a purposeful move to somehow oust Google. In fact, Facebook CEO Mark Zuckerberg seemed full of praise for Google and wanting not to impact what people’s search experiences are. Rather, it almost feels like an oversight.
Consider the two screenshots below:

On the left is my Galaxy Nexus. You can see the Google search bar at the top. If you want to search, you just tap on that box — one step (if the phone is locked, then it’s two steps).
On the right is a phone with Facebook Home. There’s no search bar. If you want to search, and this is a Facebook Home Partner device (like the forthcoming HTC First) you have to tap your picture at the bottom (step 1), then drag up to open your app drawer (step 2) then tap on the search box that appears at the top of that (step 3).
Here’s another side-by-side, this time with the HTC First (on the left) next to my Galaxy Nexus, showing how you can eventually get to the search bar:

If you’re on a non-Facebook Home Partner device, one that has the latest version of Android and is deemed Home capable, the bar goes away entirely.
For example, here’s how things look on the Galaxy S3, after you’ve opened the app drawer:

That’s the full screen. The search bar is nowhere to be seen, no matter which app pane you switch to, either. I’ve had two people from Facebook confirm that if you add Facebook Home to a device not part of the partner program, the search bar goes away.
So how are these Facebook folks who’ve been using the Facebook Home already conduct searches? They open up Chrome, then search from within there.
That works, of course. Plenty of people search in a similar way on iOS devices, by going through Safari or an alternative browser like Chrome. But for those used to one-touch “app-less” search, Facebook Home makes that harder.
Is this on purpose? Like I said, I doubt it. It’s certainly not the impression I got when talking briefly to Zuckerberg about it. He made it pretty clear there was no intention of trying to change search around for people.
“We don’t want people to have to choose do I want to be in this Facebook mode or a different mode. We want it to be additive,” he said. “The swapping out of Google’s functionality isn’t really something we want to do here.”
What about the idea that people may want to do local searches, and while Facebook effectively has a local search engine, Facebook Home doesn’t seem to help with that? Zuckerberg simply said Facebook had “a lot of opportunity” to show such content in the new Cover Feed or within the Facebook app itself.
But on the web, Facebook Graph Search is in part designed to better provide access to local information. Will Facebook Graph Search come to the app?
“When that’s available, hopefully we’ll be able to make that available here [in Home]. But even Graph Search, Graph Search is not web search. People still need Google or Bing of whatever they use for web search.”
Is Zuckerberg perhaps being cagey, holding back on a secret-uber plan to eventually have Graph Search take over on these devices. Perhaps. And I do think Graph Search is going to come. But really, the impression I got was that search has largely been overlooked with the launch of Home.
Consider that Facebook repeatedly talks about how it’s now a mobile-first company, and how more people are using it through mobile devices. Graph Search — and its partnership with Bing — are key features of the desktop experience. Neither of those are ready to follow Home over?
Down the line, of course, Facebook could potentially prompt people to change search providers — it could offer to be a search provider itself. But would that mean Bing would become part of that partnership on mobile, as it is on desktop? Or might Facebook worry that perhaps some might react badly to the idea of not having Google as their search engine?
We’ll see. But for now, it’s pretty clear that if you depend on some direct access to Google search, you’re going to do some additional steps in the future, if you go to Facebook Home.
As for Google Now, that seems to remain unchanged. A single hold on the main menu button with the HTC First will bring that up. The Vine video below shows this, after I first show the steps you go through to do a search:
On a non-partner device like the S3, a hold on the main menu button brings up access to Google Now via the G icon, at the bottom of the screen: