Google expanded text ads are live, and device bidding & responsive ads for native roll out

Standard text ads will no longer be accepted as of October 26.

The day has come: Google has officially launched expanded text ads. 

Expanded text ads rollout begins

As Sundeep Jain, who oversees text ads at Google, told the audience at SMX Advanced in June, existing standard ads will continue to run alongside expanded text ads (ETAs). As of October 26, 2016, however, advertisers will no longer be able to create or upload standard text ads. Google has not set a date when standard ads will no longer run with ETAs, but Jain noted advertisers should have sufficient time to test standard and expanded ad formats against each other to ensure they are properly using ETAs.

In other words, the expectation is that advertisers will run A/B tests with standard and expanded text ads for a period.

Expanded text ads include two headlines, each with up to 30 characters and a description of up to 80 characters. Google has said the extra copy was specifically designed to give mobile users more information and cited an average CTR bump of 20 percent in early tests. Robert Spears, digital marketing director for Guitar Center, whose ads are featured in the screen shot below, said as an early adopter, its non-brand campaigns “have seen more than a 2X increase in CTR.”

AdWords Editor and the AdWords API support ETAs, as well as third-party tools including DoubleClick Search, Kenshoo and Marin.

A caveat is that even though Google gives advertisers a total character count of 60 for headlines, advertisers have seen the second headline get truncated on desktop if Google doesn’t wrap the headline. On Twitter, Google actually suggested using just a total of 33 characters on the conservative side to avoid headlines getting cut off, though that seems extreme. You can use the ad preview tool to see how your ads will appear before launching them.

Google has published a new best practices guide on using Expanded Text Ads and device bidding, which is also getting a big update.

Separate device bidding is here

Advertisers can now start setting base bid adjustments for mobile, tablet and/or desktop, control that was lost with Enhanced Campaigns. (Update: Google has clarified that this roll out is going to take up to a few months to get to all accounts.)

Bid adjustments can now be set for each device type at the campaign level in AdWords.

Even as it rolls out these new controls, Google is pushing its automated bidding tools — now under the umbrella of Smart Bidding — and recommending that advertisers not go back to separating their campaigns by device type. Automated bidding will soon take advantage of the device separation as well, initially with the ability to set Target CPA by device.

Despite Google’s downplaying this new manual functionality, there’s likely to be quite a bit of experimentation in this area among advertisers that have the expertise and resources to test new campaign structures now feasible with separate device bidding.

Responsive display ads for native inventory

Also announced at Google Performance Summit are responsive display ads that Google will auto-generate from a headline, description, image and URL provided by the advertiser. The ads can serve across the GDN (Google Display Network) on all devices and, more interestingly, are eligible for the native ad inventory Google has opened up across publishers on the GDN.

Advertisers provide a short 25-character and a long 90-character headline, a description up to 90 characters (This might appear cut off with an ellipses in some cases), an image and a landing page URL.

These are rolling out now, and advertisers will find the option to set up a Responsive ad in the +Ad drop-down in AdWords when they become available. For more on setting up Responsive ads, see the Google help page.

Google’s Keyword Planner tool just became even more inaccurate

You’re probably familiar with the Keyword Planner tool, which is one of the best sources we have to spot opportunities and make the business case for an investment into paid or organic search campaigns.

One of the things it provides is guidance on the volume of searches for any given query. The numbers reported in the tool have always been somewhat vague. They are rounded up and numbers end with at least one zero. A pinch of salt has always been required when digesting the data.

It turns out that these numbers are now even more imprecise.

Manish spotted that Google has started to combine related terms, pooling them all together and reporting one (bigger) number.

No longer can you separate the data for keyword variants, such as plurals, acronyms, words with space, and words with punctuation.

As such it would be easy to get a false impression of search volumes, unless you’re aware of the change. No sudden jump in search queries, just an amalgamated number. Be warned.
Here are a couple of examples…

Bundling together anagrams and regional spellings

Lumping together plurals and phrases without spaces

The problem could be exacerbated by third party tools. Manish says:

“For those that don’t notice the change – or worse, pulling the data from tools that haven’t updated to take into account the change – this means that some advertisers and SEOs are grossly overestimating those numbers, since many tools will combine data, and there is no notification alert on the results to show that how Google calculates average monthly searches has been changed.”

So yeah, this isn’t exactly good news. In fact, I can’t think of any benefit to the end user, but Google has a history of obfuscating data, so perhaps it shouldn’t come as a surprise.

That said, it once again pushes the focus towards relevance and context rather than pure volume. Advertisers and content creators would do well to focus on optimising clickthrough rate and landing page performance, rather than just shotgun marketing.

Guesstimated data aside, you can use Search Console to make sense of actual performance. Map your page impressions to organic (or paid) positions and you’ll get a sense of how accurate the Keyword Planner data is for any given term.

It’s also worth remembering that there are seasonal factors at play with the reported data. Volumes shown are an approximate figure based on 12 months search data. You might get a better idea of more accurate monthly figures if you cross-reference data from with Google Trends, which will show seasonal spikes (February is a big month for flowers).

Keyword Planner replaced Google’s Keyword Tool and Traffic Estimator about three years ago. Users of the old tools initially complained about missing the broad match and phrase match options. Now, they’re going to miss even more detail around keywords and data.


Proceed with caution, as ever. 

How Google Analytics Can Be Misleading...

I love Google Analytics, but their reports can be misleading if you don’t understand the critical concept in the article below.

In today's Check This Out, I’d love to get your input...

 

 

Why Google Analytics Reports Do Not

Match AdWords Reports

 

Out of many popular topics like Facebook advertising, email marketing, mobile website development, and a handful of others, would you believe me if I said more people want help with Google Analytics setup and reporting?  Well, it’s true.  My assumption going into the survey was that bland and boring Google Analtyics would be sitting on the rock bottom.  But it’s right at the top!
 

So with that in mind, I’ve decided to write about a topic that I’ve held back for fear that no one would find it interesting.  However, it’s a very important concept to keep in mind when you’re reviewing your Google Analytics reports.  It’ll also explain why your Google Analytics reports are often very different than your Google AdWords reports (if you’re advertising).
 
It’s call attribution.
 

What is Attribution?

Online attribution is the process of assigning credit for a website conversion, or Goal in Google Analytics. Think of it like giving credit to a salesman for closing a new client.  In that case you’re attributing the sale to one particular salesman.  The same thing happens online when a Goal is completed in Google Analytics.  The program must attribute the sale to the correct source of traffic (i.e. SEO, AdWords, Facebook referral, etc.).
 
This sounds simple until you think about the typical person surfing around online.
 
Let’s say I do a search in Google and click on one of your ads, which brings me to your website.  I read all about your amazing widget and how I would be insane if I didn’t purchase right now.  Then I leave your website. :)
 
I do a little more research into your company, I read some reviews, and find an online press release or two.  Finally, I search in Google again, but this time I use your company name, and I click on the non-paid result (the organic SEO result).  I’m already sold so I quickly make a purchase.
 
In that example, how do you think Google Analytics will handle attribution?  Does the AdWords ad get credit for the sale?  That’s how I originally found your site so that seems like a logical answer.  Or does the non-paid, organic result get credit because that’s the last action I took before purchasing?  Or do both get credit?
 
Take a guess if you’re not sure before reading on.  Don’t cheat. :)
 

How Google Analytics Handles Attribution

By default, Google Analytics uses what’s called “last click” attribution.  That means in my example, the conversion will show up as coming from the non-paid, organic search.  So it’ll look like revenue from SEO, not from the AdWords ad that originally brought me to the site!
 
Ah ha! See why I said this was a critical topic.  All this time you may have been misinterpreting your reports in Google Analytics.  Just because you’re getting all of your leads and/or sales from organic traffic, doesn’t mean your advertising is not performing.  It could be simply a case of mistaken attribution.
 
To make this even more complicated, I need to warn you that Google AdWords reporting uses “first click” attribution. That means in my example, when you run the report in Google AdWords, the sale would be attributed to the keyword and ad that was first clicked on.  So you’ll see the sale in AdWords and you’ll see the same sale in Analytics, but Analytics will be telling you the sale was generated from SEO!
uh oh… which program, Adwords or Analytics, should you trust?
 

Which Attribution Model Is Best For Your Business?

The short answer to my question above is that it depends on your business.  If most of your leads and sales are generated quickly upon the first visit, then “last click” attribution is most likely fine for you.  If you have a longer sales cycle and you know people shop around before making a purchase or contacting you, then first click might be best.  The good news is that earlier this year Google Analytics gave us the ability to report on conversions, or Goals, using 7 different attribution models.  They even let you create custom models if you really want to go nuts.  For the record, I do not recommend going nuts… Stick with the basic models.
 
To see this in action, log into your Google Analytics account and go to Conversions in the left navigation.  Then click on Attribution and then Model Comparison Tool.  You’ll see a report like the one below where you can compare different models.
 

 
I also recommend you review the Multi-Channel Funnels while you’re in the Conversions section of Google Analytics.  The most interesting reports are:

• “Time Lag” to see how many days it takes for prospects to convert.  This is where you can see if the majority of your conversions happen on the first day, or if it usually takes longer.
• “Top Conversion Paths” to see the full path to conversions.  In my previous example, this report would show “Paid Search” led to the “Organic Search” which then generated the sale.  So rather than rely on one single attribution model, you can see the entire sales path.

OK, that’s probably more than enough Google Analytics reporting info for one day.  The key takeaway is to always be aware of how Google Analytics (or any other tool you use) is attributing conversions in your reports.  And if you’re receiving reports from a marketing company, then make sure it’s clear how their tool is handling attribution.  Different attribution models can show vastly different results, which can lead to vastly different decisions about where to focus your marketing budget.