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Saturday, January 4, 2014

How To Understand And Optimize AdWords Search Partners Data

What Are Google Search Partners?

When it comes to buying clicks from Google AdWords, the Search Partner network remains one of the least transparent and hardest to optimize areas to work with. The official Google help page for Search Partners is pretty vague about exactly what you get from Search Partner traffic:
“On our search partners, your ads can appear on search results pages, on site directory pages, or on other pages related to the person’s search.”
In layman’s terms, depending on how liberal Google want to be with “other pages related to the person’s search,” you really can’t control anywhere near as much of your search partner traffic as you would like. I had always been under the mistaken assumption that Search Partners referred to search results pages for AOL or Ask.com and the like — search engines that decided to use Google’s algorithm and in turn get a share of the advertising profits.
google-search-partners-example
An example of a Search Partner results page.
However, the scope of the Search Partner network is actually much broader than this. Both internal search results and product pages on sites like eBay, Amazon, Walmart or Target can be part of the network. Let’s take a look at whether Search Partners are right for your AdWords account and then dive into how we might start to identify the sources of your traffic.

Should You Be Using Search Partners?

From analysis across the accounts we manage, there really is nothing inherently wrong with Search Partner traffic. It tends to run at a similar (sometimes slightly higher) cost per conversion to the Google Search Network, and CPCs can be cheaper, too. As a rule, I tend to leave Search Partners turned on when starting a new campaign.

AdWords Search Partner Options

If my account is severely budget restricted from the get-go, I might consider turning them off — but otherwise the additional 20-60% of clicks that Search Partners bring is worth it (at least until you have data to suggest otherwise). If you have a more mature account and you’ve been running with Search Partners long enough to generate statistically significant data, you’ll want to judge the results for yourself. For a quick analysis, you can try using the segment button in your “all campaigns” menu and segmenting by “Network (with search partners).”

How Search Partners look when segmented

To manipulate this data, click segment by “Networks (with Search Partners)” when downloading a campaign report and then use a pivot table that has Campaigns for rows, network for columns, and a custom formula for either CPA or ROAS in your values. Here’s an example I pulled from one of my accounts earlier:

A pivot table showing Search Partners CPA performance

Notice that there really isn’t all that much difference CPA-wise here and that Search Partners are actually performing better in five out of eight campaigns. You might use this data to pause Search Partners anywhere that they are heavily underperforming by going back into your settings and switching to Google Search Network only. The bad news is that despite all of the recent upgrades to bid adjustments, a Search Partner bid adjustment is still nowhere in sight. Also, as a sidebar, don’t worry about your CTR from this traffic dragging down your overall as Google claims it has no impact on your keyword quality scores.

What Are These Weird Queries In My Search Term Report?

Ever seen something in your search term report that looks like this?

Strange Account Keywords

If so, you might have been confused as to why someone could possibly be searching for such a strange term. What’s even weirder is that the term apparently generated 571 impressions. A lone person copying and pasting that into Google might fly with me, but 571 people? Something weird is going on.

These queries are actually the result of Search Partner “searches” — it kind of shook my world to learn this (I’m a little slower than the rest of you who figured this out years ago.) As Google counts product pages on sites like Amazon as Search Partner pages (rather than just regular display), they have to pull a search query from somewhere. In this case, they are pulling the search query from the links that users are clicking to get to that page.

If you want to follow along in your own account here’s how: First, pull a Search Term report and filter for “clicks=0″. Then, sort by impressions and segment by search partners. If you find a query with 0 impressions on the Google Search Network and a ton on the Search Partners Network, you’ve probably found one of these terms. Weird formatting is another giveaway for these. In this case, I’m going to take that search query and type it into Google:

searching for a search partner query in Google

The organic search results should pull up the page your ad was triggered on as that combination of phrase and formatting is normally fairly unique. In this case my search turned up a page on Gumtree:

gumtree-results-page

Notice in the above that Google is pulling the navigation options for “Cars, Vans & Utes” into my search term report? A quick scroll down the page also reveals the placement of the Search Partner ads:

gumtree-sponsored-links

This page seems fairly logical as a Search Partner to me. Someone was clearly searching Gumtree for Nissan vehicles and was shown one of my related ads. Makes sense, right? Well, what about on product results pages (which I find a little more dubious to label as “Search” rather than “Display”)? Here’s a search term from another one of my accounts:
Search-Partner-Only-KW
Once again, via the Google search results page, I was able to tie the query to this page where my ad was shown:

An Amazon product page for furniture

Now I don’t know about you, but to me, this really isn’t a search results page — it’s a product page. Yet the ads shown in this page are clearly being counted as Search Partner results (as the user was searching to get here and Google followed them down the rabbit hole):

Search Partner ads on Amazon

I’m not entirely sure how much Display and Search Partner traffic are overlapping in these placements. I know that they work a little differently in AdSense, so my guess is that they are still kept separate.

How Can I Optimize My Search Partner Settings With This Information?

Short answer: with a great deal of effort and patience that might not even be worth it. If you have the time, you could categorically go through your search term report and start spinning queries with lots of impressions out into their own Search Partner ad groups. Take a look at an example I’ve created below:
Search Partner Ad Groups
Through some tireless checking of pages, you can separate out these strange terms by the site they appear on and start to learn more about CPAs by Search Partner. However, I don’t really like the structure of an account organized in this way and the volume of traffic will probably still be too low for the cost of the time you would have to sink into this.

Another hack attempt that I’ve seen before is duplicate campaigns, one with both Google & Search Partners, and one with just Google. By having the Google one set to slightly higher bids, the Google-only campaign tends to win the auction, which leaves just Search Partner traffic for the campaign with both. I don’t really like this method either, as it kind of defeats the point of wanting to optimize search partners on a keyword basis and any CPC changes have to be meticulously recreated for both campaigns. (Accidentally bidding up the Search Partner-only one would break everything.)

For now, we’re left with two real options:
  • Use negative keywords to remove poor performing search partner pages.
  • Turn search partners off entirely if the CPA/ROAS is bad.
Of course in an ideal world, Google would be up front with us about Search Partners. It remains a fevered dream that we will be able to set up Search Partner-only campaigns, segment by specific search partners, and bid adjust for search partners. (It is worth noting that Bing already offers all these things with their partner network, so perhaps we’ll see Google catch up to them eventually.)

Google Showing Missing Keywords On Long Tail Queries

Google is now showing the keywords Google did not match on for your long tail search. The example below shows how Google did not match on a specific keyword within the search phrase and noted that under the search results snippet.

google-search-missing-keywords-2
I suspect this is part of the Hummingbird algorithm doing its job.

Google prefers to show some search results even when there isn’t an exact match, especially if the searcher is being so specific.

Google’s way of informing the searcher that it wasn’t an exact match is by detailing which keywords Google could not match on, within each returned result.

Wednesday, December 18, 2013

A Look Back On One Crazy Year Of Link Building

If 2012 was the year of Google Algorithm updates — Moz counted 37 big ones compared to the 15 in 2013 and 21 in 2011 — 2013 was the year that link building suffered from a serious identity crisis.
It was sidelined, stretched, swindled and spit back out again more times than your average SEO pitches a guest blog post; but somehow it survived, and it will slide into 2014 broken, beaten and a little bloody. Let’s look back on everything that went down in link building in 2013.

Link Building Died

Some say it died; some cry blasphemy at that statement — but whatever side of the fence you’re standing on, you can’t argue that the link building of 2013 was anything like the link building of 2011 and even 2012. Google got smarter, users savvier and the algorithm harder to game.

The traditional “10 blue links” SERP is rarely spotted anymore; instead, it is cluttered with Google Shopping, image results, map listings or news results… or sometimes a mix of all of them. That invariably made link building harder because you didn’t know what you were building for.

It Was Resurrected By “Content Marketing”

2013 was the year that people started replacing “link building” with “content marketing.” For a little bit there, it seemed to be working; and, from looking at Google Trends, that could still keep happening in 2014.
link-building-2013
I love content marketing. I love link building. I love it even more when they work together, but that doesn’t mean I can use the terms interchangeably.

Content marketing is creating content that’s specific to each subset of your users and giving it to them at the time they’re ready to absorb it. Link building is doing something to get more links to a page. You can do that with content, but you can do it with a dozen other tactics, too.

It Was Briefly Renamed Link Earning

Where link building implies taking an aggressive, active action in order to get one link, link earning is purely organic. You create something that deserves to be linked to, not something you have to convince someone to link to.

“You want my link? You better damn well work for it,” bloggers started to say.

To me, changing link building to link earning makes a lot of sense because it’s a better description of what we do. We’re not “building” anything, as that implies there will be something at the end of it to show for our work (when we all know that’s not always the case). Even one-to-one actions like resource listings or broken link building still require you to have something worthy of being linked to.

Public Relations & Media Outreach Were Weaved In

Every aspect of link building requires some sort of outreach, regardless if it’s to bloggers, journalists, webmasters or experts. The best link builders are the ones who know how to create an instant connection with someone in just a four-sentence email.

When bloggers stopped putting up with the guest blogging onslaughter, link building moved to attracting traditional news outlets for mentions (and links). That required you to get savvier in how you pitch them. Yes, journalists crave content, but they’re also sticklers for it being news-worthy and attention grabbing.

And It Claimed More Tactics As Link Schemes

I think we all breathed a little sigh of “well duh” when Google finally added guest posting, press releases and advertorials with over-optimized anchor text to their link schemes. Still, it shook a lot people simply because of the vagueness of Google’s language. Even if you were doing the right thing, Google could just decide that you “intended to manipulate PageRank.”

Guest blogging will continue to exist in 2014, but it won’t be a viable, scalable or efficient tactic. Spending two hours writing and five hours sourcing with the hope that someone, anyone will post your article is time wasted that your competitors are taking advantage of.

In spite of all these changes, link building isn’t going anywhere. It can’t — Google relies on links for rankings. They’re the word-of-mouth endorsement for search engines. It’s not like they can take verbal endorsements and just know what to rank. Sorry, Google. You’re good, but you’re not that good.

What do you think was the biggest change link building faced in 2013? Where will it take is in 2014? Tell me in the comments below.

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